Ayana Brown
Dallas,TX
Summary
Seasoned External Auditor recognized for high productivity and efficient task completion. Specialized skills include comprehensive financial auditing, risk management analysis, and regulatory compliance. Excel in critical thinking, problem-solving, and effective communication to navigate complex audit environments and deliver actionable insights. Results-oriented professional conducting in-dept audits and devising successful improvement strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
External Auditor
Brinks Incorpated
Coppell, TX
05.2019 - Current
- Reviewed financial statements, identified discrepancies and made appropriate adjustments.
- Conducted interviews of accounting personnel to understand internal processes and procedures.
- Documented audit findings, provided recommendations for process improvements and monitored implementation of corrective action plans.
- Assessed compliance with corporate policies, GAAP guidelines and other applicable laws and regulations.
- Performed analytical reviews of financial data to identify trends or anomalies.
- Identified potential areas of risk exposure through comprehensive analysis of business operations.
- Prepared detailed reports outlining audit results and communicated them to clients in a timely manner.
- Evaluated the adequacy of internal controls over financial reporting systems.
Administration Coordinator
Humana
Irving, TX
12.2018 - 04.2019
- Maintained confidentiality of sensitive information at all times.
- Answered incoming calls and emails, responding to inquiries and providing information as required.
- Organized and maintained filing systems for documents such as contracts, invoices, reports.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Follow regulations and compliance.
Lead Teller
Capital One, N.A
Irving, TX
01.2016 - 10.2018
- Ensured comprehensive understanding of banking procedures among staff
- Ensured accurate financial records through reconciliation tasks.
- Analyzed customer account data for accuracy verification
- Conducted weekly staff meetings to review team objectives and performance metrics
- Administered frequent coaching sessions focused on teller duties.
- Ensured knowledge of latest banking offerings, contributing to customer satisfaction.
- Handled various financial transactions such as deposits and withdrawals.
- Ensured resolution processes aligned with banking regulations
- Assisted customers with opening new accounts or closing existing ones as needed.
- Performed daily balancing of the cash drawer as well as other assigned duties such as ATM monitoring or check cashing.
- Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.
- Ensured adherence to all applicable laws and regulations related to banking operations.
- Identified potential fraud risks or suspicious activities within the branch's financial accounts.
- Created monthly reports summarizing key performance indicators for management review.
- Secured the upkeep of ATM and banking devices by engaging external vendors.
- Tracked inventory levels of supplies necessary for daily operations.
- Implemented new policies or procedures based on regulatory updates or changes in business needs.
Funding Analyst
Capital One, N.A
Plano, Texas
08.2014 - 01.2016
- Reviewed and analyzed financial statements to assess the creditworthiness of potential borrowers.
- Gathered relevant information from existing clients such as historical performance data, business plans and loan applications.
- Managed and multitasked an average of 20 loan applications per day, ranging from $30,000 to $100,000.
- Exceeded in a detailed and deadline-driven environment.
- Stay within state regulation, policy, and procedures for auto contracts.
- QA average score of 99% daily.
- Analyzed contracts and financial documents using computer systems Pacer and CLO, boosting my average to more than a 20% increase in approved loans.
- Made outbound calls to employers, third-party companies, and customers to approve loans.
- Used excellent problem-solving and active listening skills to meet company goals and metrics.
- Saved the company more than $100,000 in fraudulent loans by identifying loan risk.
Teller
Capital One, N.A
Irving, TX
02.2013 - 08.2014
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Processed wire transfers for customers both domestically and internationally.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Education
Bachelor of Arts - Business
Stephen F. Austin State University
Nacogdoches, TX12-2012
Skills
- Regulatory compliance understanding
- Financial statement analysis
- Project management experience
- Fraud detection techniques
- Risk assessment expertise
- Account Management
- Team coaching
- Operations Oversight
- Operations Management
- Document Preparation
Certification
- AML Training Certification
- Certified KYC Training Certification
Timeline
External Auditor
Brinks Incorpated
05.2019 - Current
Administration Coordinator
Humana
12.2018 - 04.2019
Lead Teller
Capital One, N.A
01.2016 - 10.2018
Funding Analyst
Capital One, N.A
08.2014 - 01.2016
Teller
Capital One, N.A
02.2013 - 08.2014
Bachelor of Arts - Business
Stephen F. Austin State University