Ayana Curtis
Portland,OR
Summary
Skilled in inventory management and enhancing operational efficiency. Strong communicator with a focus on team collaboration and material quality monitoring. Driven professional with experience in quality control and customer interaction. Skilled in monitoring material quality and reporting discrepancies, ensuring compliance with regulations, and fostering effective communication with customers and team members.
Overview
6
6
years of professional experience
Work History
Scalehouse operator
Mcfarlanes Bark
Milwaukie, OR
02.2024 - Current
- Weighed incoming materials using scale for accurate inventory tracking.
- Monitored material quality and reported discrepancies to management promptly.
- Communicated with drivers to ensure proper loading and unloading procedures.
- Followed safety regulations and best practices in all operational tasks daily.
- Greeted customers, directed haulers and answered questions accurately.
- Inspected incoming loads for prohibited materials.
- Ensured compliance with local, state, and federal regulations.
- Reported any incidents or accidents immediately to supervisors.
Swim Instructor
West Coast Strength And Conditioning
Milwaukie, OR
08.2020 - Current
- Instructed swim classes for various age groups and skill levels.
- Developed lesson plans tailored to individual student needs and goals.
- Monitored student progress and provided constructive feedback during sessions.
- Ensured safety protocols were followed in and around the swimming area.
- Communicated effectively with parents regarding student performance and development.
- Organized aquatic games to enhance learning and engagement in lessons.
- Trained new instructors on safety standards and teaching methodologies.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
Visual Merchandiser
Forever 21
Clackamas, Oregon
08.2024 - 02.2025
- Created engaging visual displays that promoted products and elevated customer experience.
- Collaborated with management to implement seasonal merchandising strategies effectively.
- Optimized store layout to enhance product placement and improve customer flow.
- Trained team members on visual merchandising standards and best practices consistently.
- Conducted regular audits of displays to ensure compliance with brand guidelines.
- Assisted in inventory management, facilitating timely replenishment of merchandise displays.
- Engaged customers through interactive displays that encouraged exploration and increased sales.
- Researched trends in retail design, color schemes, and display techniques for continuous improvement.
Sales Associate
Express Clothing
Clackamas, Oregon
11.2022 - 05.2023
- Delivered exceptional customer service by assisting with product selection and styling advice.
- Maintained organization and visual merchandising standards throughout the store.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to improve overall customer service experience.
- Resolved inquiries and complaints promptly and effectively, enhancing customer satisfaction.
- Participated in promotional events to boost brand awareness and engagement.
- Guided customers in locating specific products while providing insightful product advice.
- Greeted customers warmly, ensuring a welcoming shopping environment.
Crew Member
Mcdonalds
Milwaukie, OR
05.2020 - 01.2021
- Provided excellent customer service in fast-paced restaurant environment.
- Prepared food items according to company standards and recipes.
- Assisted in training new crew members on procedures and policies.
- Handled cash transactions accurately at the register during busy shifts.
- Stocked supplies and organized inventory to support daily operations.
- Communicated effectively with management regarding customer feedback and concerns.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
Education
High School Diploma -
Rex Putnam Highschool
Milwaukie06-2023
Skills
- Material weighing
- Quality control
- Regulatory compliance
- Inventory management
- Load inspection
- Customer communication
- Data entry
- Safety protocol adherence
- Conflict resolution
- Team collaboration
- Time management
- Customer service
- Information recording
- Documentation skills
- Document review
- Computer proficiency
References
References available upon request.
Timeline
Visual Merchandiser
Forever 21
08.2024 - 02.2025
Scalehouse operator
Mcfarlanes Bark
02.2024 - Current
Sales Associate
Express Clothing
11.2022 - 05.2023
Swim Instructor
West Coast Strength And Conditioning
08.2020 - Current
Crew Member
Mcdonalds
05.2020 - 01.2021
High School Diploma -
Rex Putnam Highschool