AYANA MCCLENNAN

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
• Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
• Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
• Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
• Monitored and assisted residents through individual service plans.
• Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
• Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
• Remained alert to problems or health issues of clients and competently responded.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Monitored clients' overall health and well-being and noted significant changes.

• Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
• Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
• Strengthened families'' resilience through crisis intervention, counseling, and referral services.
• Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.

Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes..

• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Documented data and completed accurate updates to case records.