A'yana Seegars
Rock Hill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Esthetics Student
Carolina School of Esthetics
Rock Hill, SC
06.2025 - Current
- Executed a variety of esthetic treatments, ensuring adherence to industry standards.
- Maintained cleanliness and organization of treatment rooms and equipment to ensure safety protocols.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
- Provided comprehensive skin analysis to recommend tailored treatment plans for clients.
Psychiatric Technician
Atrium Health
Charlotte, NC
01.2025 - Current
- Monitored patient behavior and provided support in therapeutic activities.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Trained and mentored new staff on best practices for patient interaction.
- Implemented safety protocols to maintain a secure environment for patients and staff.
Behavioral Health Technician
Piedmont Medical Center
Rock Hill, SC
05.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Registered Behavior Technician
PBS Corp
Lancaster, SC
05.2021 - 05.2023
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Customer Experience Associate
Wells Fargo
Charlotte, NC
11.2018 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Claims Intake Specialist
WNS
Remote
01.2017 - 11.2018
- Developed strong working relationships with adjusters, contributing to an effective team environment and timely claim resolutions.
- Maintained a high level of accuracy in data entry, ensuring the seamless flow of information between systems and teams.
- Reduced claim resolution time by effectively coordinating with various departments for prompt information gathering.
- Processed incoming claims for auto, workman's comp, liability, and property on behalf of insured or agent.
Education
License - Esthetics
Carolina School of Esthetics
Rock Hill2026
High School Diploma - undefined
Lancaster High School
Lancaster, SC01.2015
Skills
- Patient care
- Records maintenance
- Documentation skills
- Problem-solving abilities
- Networking and relationship building
- Client consultation
- Hair removal techniques
- Teamwork and collaboration
Timeline
Esthetics Student
Carolina School of Esthetics
06.2025 - Current
Psychiatric Technician
Atrium Health
01.2025 - Current
Behavioral Health Technician
Piedmont Medical Center
05.2023 - Current
Registered Behavior Technician
PBS Corp
05.2021 - 05.2023
Customer Experience Associate
Wells Fargo
11.2018 - 04.2021
Claims Intake Specialist
WNS
01.2017 - 11.2018
High School Diploma - undefined
Lancaster High School
License - Esthetics
Carolina School of Esthetics