Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayana Small

Katy,TX

Summary

Experienced in customer service with a strong background in handling POS transactions and cash management. Demonstrated ability to effectively communicate with customers and manage phone inquiries, ensuring a positive experience. Proficient in visual merchandising and store organization, contributing to an efficient retail environment. Skills in inventory management support operational needs while maintaining high standards of service delivery.

Overview

8
8
years of professional experience

Work History

Sales Associate

At Home
09.2020 - Current

Manages aesthetically pleasing displays to showcase company products, and increase sales.

Monitors and replenishes display inventory, and restructures according to available stock.

Helped customers find specific products, answered questions, and offered product advice.

Creates interior displays to promote products in alignment with corporate sales objectives.

Trained new team members in cash register operation, stock procedures, and customer services.

Sales Associate

Salvation Army Family Store
11.2018 - 03.2020

Prepared merchandise for the sales floor by pricing or tagging.

Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.

Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked closely with the shift manager to solve problems and handle customer concerns.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Cashier

7-eleven
05.2017 - 06.2018

Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restocked and organized merchandise in the front lanes.

Checked identification for proof of age for alcohol and tobacco sales.

Placed products in correct storage locations to keep stock areas organized, and inventory counts accurate.

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

High School Diploma -

Gulf High School
New Port Richey, FL
06.2016

Skills

  • POS transactions
  • Customer service
  • Answering phones
  • Visual merchandising
  • Inventory management
  • Cash handling
  • Store organization
  • Communication skills

Timeline

Sales Associate

At Home
09.2020 - Current

Sales Associate

Salvation Army Family Store
11.2018 - 03.2020

Cashier

7-eleven
05.2017 - 06.2018

High School Diploma -

Gulf High School