Summary
Work History
Education
Skills
Timeline
Generic

Ayana Snead

Raleigh,NC

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Productive Assistant Director with [16] years of experience handling and overseeing various business operations. Well-versed in formulating business goals and initiating policies, guiding and training staff and monitoring administrative functions. Organized and analytical problem-solver commended for building and maintaining excellent customer relationships. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Work History

Private Nanny

Stutts Family
Raleigh, NC
2018 - Current

Assistant Manager, Customer Service

Wingstop
Garner, NC
2022 - 2023

Customer Service Representative

Humana Insurance Company
Cary, NC
2014 - 2015

Assistant Director

Little Maker's Academy
Raleigh, NC
2018 - 2021

Administrative Assistant/Assistant Director

Tender Loving Daycare
Benson, NC
2008 - 2017

Sales Representative

Vectors Marketing
Raleigh, NC
2014 - 2015

Personal Care Assistant

Oak Hill Living Center
Angier, NC
2014 - 2015

Education

Some College (No Degree) - Early Childhood Education

Johnston Community College
Smithfield, NC

Some College (No Degree) - Early Childhood Education

Partnership For Children
Selma, NC

Some College (No Degree) - Early Childhood Education

StuttsHarnett County Agriculture Center
Lillington, NC

Some College (No Degree) - Customer Service Management

Xerox
Cary, NC

Skills

  • Educational Support
  • Behavior Modeling
  • Schedule Management
  • Activities Planning
  • Meal and snack preparation
  • Small business sales transactions
  • Behavior management techniques
  • Data Entry
  • Calendar Management
  • Memo preparation
  • Report Writing
  • Filing
  • Bookkeeping
  • Meeting planning
  • Mail handling
  • Invoice Processing
  • Office Administration
  • Payroll and benefits administration
  • Credit and collections
  • Phone call answering
  • Staff Management
  • Advanced MS Office Suite knowledge
  • Multi-Task Management
  • Inventory supplies
  • Health insurance processing
  • Highly organized
  • Complex Problem-Solving
  • Typing proficiency
  • Presentation Preparation

Timeline

Private Nanny

Stutts Family
2018 - Current

Assistant Manager, Customer Service

Wingstop
2022 - 2023

Customer Service Representative

Humana Insurance Company
2014 - 2015

Assistant Director

Little Maker's Academy
2018 - 2021

Administrative Assistant/Assistant Director

Tender Loving Daycare
2008 - 2017

Sales Representative

Vectors Marketing
2014 - 2015

Personal Care Assistant

Oak Hill Living Center
2014 - 2015

Some College (No Degree) - Early Childhood Education

Johnston Community College

Some College (No Degree) - Early Childhood Education

Partnership For Children

Some College (No Degree) - Early Childhood Education

StuttsHarnett County Agriculture Center

Some College (No Degree) - Customer Service Management

Xerox
Ayana Snead