Ayana Walcott-Bargasse
Queens,NY
Summary
Tech-savvy Analyst well-versed in various aspects of project management from inception to completion. Expertise in data analysis and process evaluation, information management, and reporting. Skilled at identifying and mitigating risks. Detail oriented and results driven.
Overview
7
7
years of professional experience
Work History
Project Manager
K-Force Staffing Agency, 1800 G Street
Washington, DC
08.2017 - 03.2018
- Hours per week
- Managed two critical agency wide network projects for the Veteran Benefit Administration Compensation Services Department
- Developed project plans with established timelines, assigned to appropriate teams and managed workflows throughout project lifecycle
- Conducted routine performance evaluations and provided recommendations for areas for improvement which included revising project plans and operational policies
- Utilized Visio to create business process management models
- Utilized Quad Charts, Work Breakdown Structures and other project management tools to capture critical milestones
- Generated and delivered reports, project review presentations and other status updates
- Communicated effectively with stakeholders at all levels, including presenting complex data and information in a clear and concise manner.
Business Analyst
Evoke Consulting and Research, LLC, G Street
Washington, DC
08.2015 - 07.2016
- 40 hours per week
- Captured business requirements for Veterans Crisis Line (VCL) using the Rational Requirements Composer and Rational DOORS programs
- Created clear and concise business requirements by using effective date definitions and data mining techniques
- Optimized business processes and workflows by evaluating data and identifying areas for improvement
- Identified and mitigated risks by developing risk management and contingency plans
- Led a team of analysts in developing a new strategy for program delivery designed to increase completion rates
- Led deep dive sessions with subject matter experts and generated high level traceability reports identifying acceptance criteria for various process stages
- Monitored and evaluated project performance using data-driven metrics, providing regular reports to leadership and stakeholders to inform decision-making and promote transparency
- Collaborated with stakeholders at all levels, and presented complex information in both oral and written briefings.
Business Analyst
Quantech Services, 1800 G Street
Washington, DC
11.2011 - 08.2015
- 40 hours per week
- Received Starfish Award from Undersecretary of Veteran Affairs for outstanding contribution across multiple phases of User Acceptance Testing (UAT) of Veteran Benefits Management System (VMBS)
- Conducted initial root cause analysis to determine performance drivers and anticipate significant advances in training programs using state-of-the-art evaluation methodologies and systems
- Analyzed user requirements, procedures and processes to develop technical training manuals
- Developed testing business processes, templates, and artifacts
- Prepared and issued solicitations, including requests for proposals (RFPs) and requests for quotes (RFQs)
- Performed smoke, regression, end-to-end testing, and presented results to senior management
- Monitored program progress, identified and resolved issues, and adjusted plans as necessary to meet deadlines.
Assistant Project Manager
Associated Veteran's LLC, G Street
Washington, DC
01.2011 - 11.2011
- 40 hours per week
- Assisted senior management with the implementation and progression of Veteran's Benefit Management System (VBMS) which is the primary database for processing all Veteran benefit claims
- Conducted meetings and prepared reports to communicate project status with internal and external stakeholders
- Developed and tracked project milestones to drive on-time and on-budget project delivery
- Oversaw change management by utilizing MS Visio to diagram and chart procedures and process flow
- Prepared project status reports and presented to executive leadership, providing updates on project performance and financial metrics.
Education
Bachelor of Arts - Political Science
Morgan State University
Skills
- SQL
- VISIO
- Microsoft SharePoint
- MS Project
- MS Dynamics CRM
- MS Office
- Software Development Lifecycle (SDLC)
- Information and Risk Management
- Software Testing
- Green Belt Lean Six Sigma
Timeline
Project Manager
K-Force Staffing Agency, 1800 G Street
08.2017 - 03.2018
Business Analyst
Evoke Consulting and Research, LLC, G Street
08.2015 - 07.2016
Business Analyst
Quantech Services, 1800 G Street
11.2011 - 08.2015
Assistant Project Manager
Associated Veteran's LLC, G Street
01.2011 - 11.2011
Bachelor of Arts - Political Science
Morgan State University
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