I am an avid reader and I enjoy writing
I find value in help others reach their desired goals by training them to become more efficient in their roles
I enjoy working with teams to exceed expectations
Ayanaa Glover-Metoyer
Williamstown,NJ
Summary
Motivated and results-driven professional with 12 years of progressive experience in human resources generalist and management roles. Demonstrates strong leadership skills, a positive attitude, and the ability to drive HR initiatives. Collaborates effectively with cross-functional teams to understand business objectives and align HR strategies accordingly. Skilled in identifying training needs and developing effective programs. Consistently exceeds organizational expectations by directing and motivating teams as a hands-on leader. Adept at interpreting policies and ensuring consistent application in compliance with local, state, and federal laws. Known for comprehensive background in managing diverse HR functions, enhancing employee relations, and driving organizational success through strategic HR planning. Fosters teamwork and adapts to dynamic workplace needs with strong communication and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Generalist
Total HR Solutions
11.2021 - 05.2023
- Coached managers on effective performance management techniques, fostering workplace culture of continuous improvement among staff members.
- Administered full cycle recruiting; collaborating with managerial and executive staff to gage skills and competencies required for openings
- Tracked and analyzed monthly KPI’s and HR Initiative timelines for Board uploads
- Benefit management
- Developed and implemented onboarding and orientation programs for new employees.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Created HR policies, procedures, and guidelines to ensure adherence to standards and employment laws
- Performed EEO & OFCCP tracking and reporting
- Tracked reference checks for employment verifications on local, state and federal levels
- Maintained confidentiality of all employees and company proprietary and privileged information
Intermittent Test Administrator
Department of the Army
06.2017 - 10.2019
- Administered the Armed Forces Military Entrance exam to high school students throughout the states of New Jersey and New York
- Coordinated with MEPS personnel to facilitate advance coordination with school officials to ensure adequate testing environment that allowed for appropriate test room control and test security measures
- Conducted quality control checks to ensure testing material is properly completed, and made corrections as needed
- Ensured storage, use, and safeguarding of testing materials and equipment met security guidelines outlined in applicable military regulations
- Began, observed, timed and concluded test segment as directed and in accordance with common test administrative practices
Human Resource Specialist
US Army Reserves
10.2006 - 11.2016
- Served as the Liaison/Human Resource Specialist in the United States Army Reserves and provided administrative support to all soldiers assigned to the 75th Training Command
- Developed an internal tracking system to ensure compliance regarding annual on-line and classroom setting training completion by Unit personnel, which resulted in 100% completion of fiscal year trainings
- Maintained liaison duties with servicing data facilities and field personnel
- Provided guidance and advisement to senior level military personnel to ensure compliance with the Uniformed Code of Military Justice (UCMJ), in relation to military personnel management issues and processing personnel actions
- Maintained office files and confidential unit personnel records
- Received, reviewed, interpreted, and applied regulations governing military awards and decorations
- Processed military personnel actions
- Gathered, verified, and analyzed military personnel information
- Implemented, facilitated, and conducted training classes to mid-level and senior army personnel
Human Resources Manager
CW Resource
11.2014 - 05.2016
- Establishing and maintaining proper structure and processes to track time and attendance, vacations, STD/LTD and other activities resulting in efficiency gains of 56%
- Identified and designed a strong leadership training program to develop and enhance the management skills of site managers, supervisors, and lead team members
- Responsible for all HR functions in addition to: Strategic planning, organizational development, staffing, training, benefits administration, employee relations, performance and review, employee development, formal investigations, retention, and growth strategies
- Interpreted and ensured organizational compliance with ALL local, state, and federal employment laws
- Provided guidance to mid-level and senior management staff to ensure timely resolution on ALL employee issues
- Established and maintained communication strategies for the improvement and awareness of personnel issues across the contract services department
- Developed targeted outreach and partnerships with non-profit and government agencies to provide employment opportunities to persons from the disabled population to meet requirements for Source America government contract
- Trained and developed persons with intellectual and/or physical disabilities, as well as persons from socioeconomic disadvantaged populations for competitive employment
- Compiled data to complete initial and annual Individual Eligibility Evaluations for 85 disabled employees, in accordance with federal guidelines to ensure compliance with regulatory government agencies
- Created a work environment that promotes innovation and peak performance by integrating high performance expectations into everyday business practices and using HR policies to support the organization’s core values and competencies
- Managed Payroll to ensure accuracy
- Completed full cycle recruiting of exempt and non-exempt employees
Grants Services Specialist, CIF Supervisor
Mayor’s Office of Human Services, Community Action Partnership (CAP)
10.2013 - 11.2014
- Developed training materials for organizational processes for the Community Action CIF staff, which were adopted by 5 Community Action Centers in Baltimore city
- Implemented Customer Investment Fund community outreach model for Baltimore City government agencies, which were also adopted and used center wide
- Created material for and presented workshops and presentations on energy conservation and self-sufficiency to clients, staff, department officials, community leaders, faith-based and non-profit human services organizations
- Performed comprehensive case management coordination through the CAP’s Energy Assistance Intake Assessment program and assigned client assignments to subordinate staff
- Monitored, reviewed, and processed complex client cases involving a wide variety of energy assessment, self-sufficiency resources and individual/family counseling referrals
- Created a database to maintain and track detailed client case records to monitor progress and compiled monthly reports to keep the Mayor of Baltimore City’s executive staff abreast of program progression
- Conducted educational workshops and presentations to community groups, non-profits, and government agencies to promote the Customer Investment Fund program and establish new partnerships
- Developed data collection procedures and forms; conducted analyses of data for agency Directors to demonstrate outcomes to services
- Maintained confidential, accurate and detailed client case information and records
- Established and maintained effective communication with people of diverse backgrounds, including clients, government representatives, non-profit organizations, and human service providers
- Interviewed clients to determine program eligibility for Maryland Energy Assistance grants and other financial/socio-economic resources
- Demonstrated commitment to organization's core values, leading by example and fostering a culture of excellence.
Education
Bachelor of Science - Business Administration
Rutgers University - Camden
227 Penn Street, Camden, New Jersey 0810205.2026
Associate of Science - Business Administration
Camden County College
200 College Drive, Blackwood, New Jersey 0801208.2021
Skills
- Recruitment and Staffing
- Data Tracking and Report Production
- Organization & Communication
- HR Management
- Policy Implementation
- Training and Development
- New Hire Processes
- Compliance Analysis
- Payroll Administration
- Employee Relations Management
- Job Analysis
- Organizational Development
- Succession Planning
- Employee Retention
- Exit Interviews
- Recruitment and selection
- Compensation and benefits
- HRIS management
- Training development
- Microsoft Office Suite
References
References will be made available upon request.
Certification
Army Human Resource Specialist Phase 1 Certification
Army Human Resource Specialist Phase 2 Certification
Army Leadership Course
Interests
Timeline
HR Generalist
Total HR Solutions
11.2021 - 05.2023
Intermittent Test Administrator
Department of the Army
06.2017 - 10.2019
Human Resources Manager
CW Resource
11.2014 - 05.2016
Grants Services Specialist, CIF Supervisor
Mayor’s Office of Human Services, Community Action Partnership (CAP)
10.2013 - 11.2014
Human Resource Specialist
US Army Reserves
10.2006 - 11.2016
Army Human Resource Specialist Phase 1 Certification
Army Human Resource Specialist Phase 2 Certification
Army Leadership Course
Bachelor of Science - Business Administration
Rutgers University - Camden
Associate of Science - Business Administration
Camden County College
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