Microsoft 365 Software suite
Dedicated and compassionate individual with a degree in sociology and excellent interpersonal skills seeking an entry-level position as a case manager or support professional.
Hi, I’m
Ayana Ferris
Bloomington,MN
Summary
Overview
6
years of professional experience
Work History
Stephen Donnelly CompanyEdina, US
Secretary
04.2024 - Current
Job overview
- Improve office workflow by creating and maintaining detailed administrative processes to drive efficiency and accuracy.
- Prepare professional correspondence, including memos, letters, and emails, ensuring confidentiality and timeliness.
Home Instead Senior CareSaint Paul, US
Care Professional
10.2023 - 06.2024
Job overview
- Assisted clients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Simply Beautiful Remodeling, LLCShakopee, US
Remodeling Apprentice
05.2019 - 11.2023
Job overview
- Exhibited strong work ethic by completing assigned tasks efficiently and accurately, contributing to overall project success.
- Showcased eagerness to learn by asking questions and seeking clarification when necessary.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
Education
Concordia University St. Paul
BACHELOR OF ARTS from SOCIOLOGY
05.2024
University Overview
- Relevant Coursework: COM309 Intercultural Communication & SOC358 Minority Groups
Skills
- Phone reception
- Office correspondence
- Prioritization and time management
- Office administration
- Interpersonal and written communication
- Client advocacy
- Proficient in Microsoft and Google
- Home visits
- Organizational skills
- Patient-centered care
- Time management
- Solution-oriented attitude
- Cultural competence
- Teamwork
- Adaptability and flexibility
- Multitasking Abilities
- Relationship building
- Social justice advocacy
- Analytical skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Docs Editors suite
Timeline
Secretary
Stephen Donnelly Company
04.2024 - Current
Care Professional
Home Instead Senior Care
10.2023 - 06.2024
Remodeling Apprentice
Simply Beautiful Remodeling, LLC
05.2019 - 11.2023
Concordia University St. Paul
BACHELOR OF ARTS from SOCIOLOGY
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