Ayani Foster
Belmont,NC
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
1
1
year of professional experience
Work History
Digital Shopper
Walmart
Gastonia, North Carolina
02.2024 - Current
- Provided technical support for customers who encountered issues while shopping online.
- Collaborated with store personnel and brand representatives to secure the best deals for clients.
- Greeted customers and answered product or service questions.
- Managed relationships with third-party vendors to ensure timely delivery of products.
- Followed standard infection control protocols to avoid illness or contamination.
- Scanned items when pulling from shelves to update system stock information.
- Secured and stored items until customer pickup.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GED -
Gaston College
Dallas, NC08-2026
Skills
- Paid advertising
- Competitor analysis
- Order fulfillment
- Web analytics
- Shipping logistics
- Online merchandising
- Relationship building
- Product knowledge
- Physical stamina
- Order proofing
- Planning and organization
- Customer service
- Online order processing
- Verifying order accuracy
Timeline
Digital Shopper
Walmart
02.2024 - Current
GED -
Gaston College