Summary
Overview
Work History
Education
Skills
Timeline
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Ayanle Ahmed

Summary

Senior Software Testing Engineer with 22 years of experience in quality assurance and defect management across various platforms. Proficient in integration and performance testing, utilizing tools like Postman and SOAP UI to improve software delivery. Recognized for developing innovative testing methodologies and promoting teamwork to surpass quality standards.

Overview

22
22
years of professional experience

Work History

SR. SOFTWARE TESTING ENGINEER

Andworx LLC (Contractor for DHS)
09.2021 - Current
  • Facilitated cross-functional integration initiatives to improve communication between development and testing teams.
  • Orchestrated comprehensive quality assurance protocols focused on functional testing and performance metrics.
  • Identified and documented defects while verifying fixes in AI and machine learning systems.
  • Demonstrated expertise in various testing methodologies for thorough software evaluation.
  • Utilized advanced testing frameworks and tools to enhance process efficiency.
  • Exhibited strong problem-solving capabilities with meticulous attention to detail during testing phases.
  • Effectively communicated complex technical information both verbally and in writing.
  • Collaborated with teams to resolve defects, boosting project delivery efficiency.
  • Identified opportunities for improving the efficiency of the QA process through automation or other means.
  • Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
  • Developed test cases based on user stories and requirements documents and ensured they are up-to-date at all times.

SR. SYSTEM TESTING ENGINEER

OM Group Inc (Contractor for DOD )
03.2019 - 09.2021
  • Developed risk-based test plans for DOD cloud migration, ensuring system accuracy and integrity.
  • Conducted comprehensive system testing, identifying defects and validating migration accuracy.
  • Implemented logging and reporting system for testing metrics to enhance transparency.
  • Collaborated with cross-functional teams for end-to-end testing and validation of cloud processes.
  • Oversaw defect tracking and resolution, ensuring successful post-production validation.
  • Streamlined defect management through systematic tracking, facilitating effective resolution protocols.
  • Pioneered automated testing methodologies, improving efficiency of quality assurance processes.
  • Architected risk assessment framework for DOD cloud migration, integrating security protocols and performance metrics.

SR. QA TESTER ENGINEER ANALYST II

C3 Systems LLC (Contractor for HUD)
05.2018 - 03.2019
  • Spearheaded quality assurance for HUD's ServiceNow app, ensuring strict compliance with Agile and Waterfall methodologies.
  • Developed and executed comprehensive test plans, enhancing software reliability.
  • Conducted manual and automated tests to align software with business requirements.
  • Streamlined QA processes by implementing automated testing frameworks and optimizing test case execution.
  • Orchestrated end-to-end quality assurance initiatives, facilitating communication between development teams and stakeholders.
  • Fostered cross-functional partnerships to identify critical software defects, aligning solutions with business objectives.
  • Refined testing methodologies through thorough documentation and systematic validation of software requirements.
  • Implemented advanced testing protocols, integrating manual and automated methodologies to strengthen system reliability.

LEAD QA TEST ENGINEER

Project Performance Consulting (PPC)
04.2013 - 05.2018
  • Spearheaded QA modernization, implementing advanced test automation frameworks to enhance system reliability.
  • Led cross-functional QA initiatives, significantly reducing post-deployment issues through improved collaboration.
  • Orchestrated integration testing across multiple platforms, resolving complex system dependencies efficiently.
  • Developed robust test scenarios for critical business applications, ensuring comprehensive functional coverage.
  • Pioneered automated regression testing protocols while mentoring junior QA engineers and maintaining test documentation.
  • Crafted testing strategies focusing on database integrity, error detection, and usability compliance.
  • Reported defects and provided actionable feedback to improve development team responsiveness.
  • Implemented end-to-end test automation frameworks, optimizing QA workflows and reducing system defects.

USER-ACCEPTANCE/DOCUMENT SUPPORTER TEAM LEAD & HEL

Nortel/AVAYA GOV (Contractor for USPTO)
02.2003 - 02.2013
  • Streamlined issuance and maintenance of PKI certificates and two-factor authentication tokens for secure access.
  • Enhanced PKI certificate management processes, ensuring compliance with security protocols.
  • Identified and implemented process improvements to boost operational efficiency.
  • Maintained adherence to company policies and procedures within the team.
  • Collaborated with various departments to create effective solutions meeting customer needs.
  • Delegated tasks based on individual skill sets to optimize team performance.

Education

Information Management

Stratford University
Falls Church, VA

Skills

  • Quality assurance and testing
  • Test automation frameworks
  • Risk assessment and analysis
  • Software testing methodologies
  • Technical documentation skills
  • User acceptance testing
  • Database testing expertise
  • Regression testing techniques
  • Code review proficiency
  • Load and stress testing
  • Defect tracking management
  • Security testing protocols
  • Mobile application testing
  • Test case development and design
  • Manual testing proficiency
  • API testing experience
  • Usability and accessibility testing
  • Test documentation mastery
  • Functional and system testing
  • Test plan creation and oversight
  • Bug report management
  • Smoke and regression suite maintenance
  • White box and cross-browser testing
  • Release management strategies
  • Software quality metrics analysis
  • Automated and manual testing expertise
  • Diagnostic protocol development skills
  • Root-cause analysis techniques

Timeline

SR. SOFTWARE TESTING ENGINEER

Andworx LLC (Contractor for DHS)
09.2021 - Current

SR. SYSTEM TESTING ENGINEER

OM Group Inc (Contractor for DOD )
03.2019 - 09.2021

SR. QA TESTER ENGINEER ANALYST II

C3 Systems LLC (Contractor for HUD)
05.2018 - 03.2019

LEAD QA TEST ENGINEER

Project Performance Consulting (PPC)
04.2013 - 05.2018

USER-ACCEPTANCE/DOCUMENT SUPPORTER TEAM LEAD & HEL

Nortel/AVAYA GOV (Contractor for USPTO)
02.2003 - 02.2013

Information Management

Stratford University
Ayanle Ahmed