Ayanna Holder
Washington,DC
Summary
Dynamic Sales Assistant with proven expertise at Forever 21, excelling in relationship building and cash handling. Consistently exceeded sales targets by fostering strong customer connections and delivering exceptional service. Skilled in stock management and team collaboration, contributing to a cohesive store environment and enhancing overall customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Forever 21
Washington, DC
01.2022 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Eastern Senior Highschool
Washington, DC06.2024
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Processing payments
- Opening and closing procedures
- Display building
- Fitting room maintenance
- Task prioritization
- Team collaboration
Timeline
Sales Assistant
Forever 21
01.2022 - 02.2025
Eastern Senior Highschool