Ayanna Jenkins
Laurel,United States
Summary
I’ve been working in the retail space for 8+ years and managing in leadership roles for over 5 years. Currently working as an HR professional that handles and understands leave and accommodations. While still implementing all HR task & duties to support the business.
Overview
7
7
years of professional experience
Work History
Human Resources Executive Team Leader
Target
02.2021 - Current
- Serves as the store Executive HR Lead, responsible for all aspects of recruiting, retention, human performance management and strategies, learning and development, and employee standards and guidance
- In this role, I support the organization by: Leading workshop and cohort style training programs designed to foster critical knowledge and skills for team members (224 member team); Overseeing, managing and executing the store's $75M budget and business needs; Planning, reviewing, and leading the activities of multidisciplinary retail teams of team members to design, develop, and implement & evaluate projects, initiatives, programs, and studies related to sales, production, retention; engagement, wellness and diversity; Advises on complex HR issues and design recommendations for process improvement; Advising management on recruitment strategies to best attract, hire and retain a skilled, diverse and motivated workforce including available flexible/diverse hiring options, sources and special programs; Serving as an expert and employee counselor for any or all areas of staffing and recruitment, performance management, payroll, employee benefits, work-life balance, monitor FMLA leaves or other related services; Effectively plan and execute all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption; Serving as a culture champion for accountability and operational excellence; Developing store talent and staffing strategy that enables store leaders to staff for a growth business and talent plan and recruit - both long and short term
Senior Team Lead
Target
02.2019 - 12.2022
- Performed duties as the Leader on Duty which encompass complete autonomy in overseeing the total store experience with the main focus on the service experience; Tracked customer shopping trends and respond to customer needs in order to create a frictionless shopping experience; Provided oversight of the total store while focusing on the customer service experience; Responsible for the development and training of work leaders to elevate their skill set and expertise; Planned and established work schedules for team members and leaders that aligned with the business needs; Analyzed the store needs in order to administer daily tasks to over 50 team members; Responsible for weekly schedule for team members and leaders that aligns with the business needs; Effectively built and managed a customer first team culture across the business unit; Exceeded customer engagement through problem solving and resolution; Conducted the assessment of employees in order to retain talented team members through performance appraisals and reviews; Responsible for employee accountability through corrective actions which resulted in the termination of over 30 team members
Specialty Sales Executive
Target
12.2021 - 02.2022
- Performs duties as the Leader on Duty responsible for the oversight of the store operations and the 75-million-dollar business needs; Plans and establishes work schedules, performance plans, performance evaluation, leave approval and disciplinary actions for over 75 team members; Conducts the assessment of employees in order to retain talented team members through performance appraisals and reviews; Responsible for employee accountability through corrective actions which resulted in the termination of over 30 team members; Collaborates with leaders across other work centers to achieve company expectations and deliver results; Establishes an inclusive culture through the onboarding process which integrates new hires into the organization; Analyze the store needs in order to administer daily tasks to over 75 team members; Review staffing and scheduling needs in order to adjust payroll inquiries and meet monthly manhour goals
Visual Merchandiser Team Lead
Target
11.2017 - 01.2019
- Managed a team of six through 16 exclusive Target brand launches resulting in exceeding the sales goal for 87% of the new brands; Planned, administered, and provided oversight for daily visual merchandising workload to team members while providing exceptional customer service to all customers; Recognized by Annapolis Target's Human Resource Corporate Team as Employee of the Month
Education
Bachelor's degree - Fashion & General Merchandising
Stevenson University
Garrison, MD05.2016
Skills
- HR policies and procedures
- Leave & Disability
- HR analytics
- Diversity and Inclusion
Coursework
- Technical: Advanced proficiency in MS Office Products and Tools to include SharePoint; advanced proficiency in various HR systems to include Workday; serves as the learning and development lead in various learning platforms to include Ryse Coaching tool, Guild; Workers Compensation Tools; Cornerstone, and Articulate.
- Business: Principles of Marketing, Consumer Behavior, Visual Merchandising, Business Acumen, Corporate Employment Law; DEIA Programs; General Merchandising.
- Communication and Leadership: Building Effective Teams; Managing Across the Organization; Leadership for Women in Business; Mentoring and Coaching; Effective Leadership During Chaos
Job Related Training
- Technical: Advanced proficiency in MS Office Products and Tools to include SharePoint; advanced proficiency in various HR systems to include Workday; serves as the learning and development lead in various learning platforms to include Ryse Coaching tool, Guild; Workers Compensation Tools; Cornerstone, and Articulate.
- Business: Principles of Marketing, Consumer Behavior, Visual Merchandising, Business Acumen, Corporate Employment Law; DEIA Programs; General Merchandising.
- Communication and Leadership: Building Effective Teams; Managing Across the Organization; Leadership for Women in Business; Mentoring and Coaching; Effective Leadership During Chaos
Availability
Permanent, Full-time
Timeline
Specialty Sales Executive
Target
12.2021 - 02.2022
Human Resources Executive Team Leader
Target
02.2021 - Current
Senior Team Lead
Target
02.2019 - 12.2022
Visual Merchandiser Team Lead
Target
11.2017 - 01.2019
Bachelor's degree - Fashion & General Merchandising
Stevenson University
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