Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ayanna Johnson

Baltimore,MD

Summary

Hardworking and passionate professional with strong organizational skills, eager to secure entry-level cybersecurity and IT roles within the federal government while also being able to achieve company goals. With my relevant coursework that applies to technology and collaborative efforts, I strongly believe I can enhance national security defenses. I aim to contribute to safeguarding digital infrastructure and information assets. I am devoted to supporting the governments safeguards and mission to protect against cyber threats and vulnerabilities. I am excited to bring new and fresh ideas to uphold the standards and excellence of national security.

Overview

7
7
years of professional experience

Work History

Provisioning Agent

Southwest Airlines
06.2023 - 02.2024
  • Streamlined provisioning processes by implementing efficient inventory management systems.
  • Reduced order fulfillment times with well-organized and accurate tracking system.
  • Improved customer satisfaction by providing prompt and accurate information on product availability.
  • Maintained optimal stock levels, ensuring timely order placement and delivery.

Ramp Agent

Southwest Airlines
03.2022 - 06.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Approximately working 4-5 flights per shift and maintaining safety on ramp area and aircraft machinery on grounds of airport.

Intern

Office Of The Secretary Of State
06.2017 - 08.2017
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing 20-35 documents.
  • Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Computer Technology (Database Administration)

Bowie State University
Bowie, MD
05.2023

Skills

  • Team Leadership & Collaboration Strategic Planning and Analysis Media Analytics Customer Satisfaction Data Analysis Project Management Microsoft Office Java Risk Assessment & Mitigation Documentation & Data Integrity Problem Solving & Critical Thinking Communication Skills Security Analysis Database Management Data Science Time Management Multitasking

Additional Information


Professional Development

  • American Cross: Bowie State Blood Drive May 4, 2022

Relevant Coursework

  • CTEC 445 (Fundamentals of Cryptography & Applications)

- Examines the details of how some of the typical security protection measures work by studying Certificate Authorities (CA), Public Key Infrastructure, Data Encryption Standard, and Security Standards.

  • CTEC 450 (Case Studies in Computer Security)

- Studies provided you with unique insights into the challenges faced and strategies implemented by our team for businesses countering cyber security threats.

  • CTEC 426 (Expert Systems Using Big Data)

- Provides an introduction to expert system architectures, logical deductions, reasoning with uncertainties (i.e., fuzzy sets, rough sets), knowledge acquisition and representation, and rule-based systems. A language such as PYTHON and an expert system shell such as CLIPS will be used to construct example expert systems using big data concepts.

  • CTEC 350 (Principles and Methods of Intrusion Detection and Prevention)

- DS function based on two principles: anomaly detection and signature detection. There are three main types of IDS: Network Intrusion Detection Systems (NIDS), Host-Based Intrusion Detection Systems (HIDS), and Application Protocol-Based Intrusion Detection Systems (APIDS).

  • CTEC 345 (Foundations of Computer and Network Security)

- Introducing a networking concept to learn ideologies. Implementing and applying security concepts to design a LAN and WAN.

  • CTEC 324 (Database Application Development)

- The process of obtaining real-world requirements, analyzing requirements, designing the data and functions of the system, and then implementing the operations in the system.

  • CTEC 305 (Server Administration I)

-Manages information on a company's servers, updates hardware and software, and protects against cyberattacks. Server administration is crucial in maintaining and securing a company's digital services and information.

  • CTEC 300 (Database Architecture)

- The structural design and methodology of a database system, which forms the core of a Database Management System (DBMS). This architecture dictates how data is stored, organized, and retrieved, playing a crucial role in the efficiency and effectiveness of data management.

  • CTEC 128 (Discrete Structures using Big Data)

- A set of discrete elements on which certain operations are defined. Discrete implies noncontinuous and therefore discrete sets include finite and countable sets but not uncountable sets such as the real numbers.

Student Organization or Club Name

  • Miss Senior for the 2021-2022 Academic Year
  • National Council Of Negro Women, Inc.
  • Vice President of Cheer Phi
  • New Student Orientation Leader for the 2021-2022 Academic Year

Extracurricular Activities

  • Bowie State Cheerleader
  • Campus Tour Guide
  • Bowie State Track & Field
  • SOME D.C. (So Others May Eat) Volunteer

Timeline

Provisioning Agent

Southwest Airlines
06.2023 - 02.2024

Ramp Agent

Southwest Airlines
03.2022 - 06.2023

Intern

Office Of The Secretary Of State
06.2017 - 08.2017

Bachelor of Science - Computer Technology (Database Administration)

Bowie State University
Ayanna Johnson