Ayanna Kornegay
District Heights,MD
Summary
To secure a position in an organization that showcases my knowledge, skills, and abilities built in an administrative role in customer service.
Overview
6
6
years of professional experience
Work History
Benefit Verification/Billing Coordinator
Center for Vein Restoration
04.2021 - Current
- Verify benefit, eligibility, claim denials and appeals pertaining to insurance coverage
- Update proper patient demographics and Insurance Information
- Collect and confirm patient sensitive data
- Respond to questions from insurance companies and patients
- Billing claims
Medical Receptionist
MidAtlantic Urology Associates
08.2020 - 04.2021
- Communicating with new and current patients via phone
- Scheduling and confirming appointments
- Registering new patients
- Communicating with other medical facilities.
Customer Service
Nordstrom Rack
08.2017 - 05.2020
- Troubleshooting common issues with products or service
- Working with a team of customer service reps and other departments to find appropriate solutions
- Handle sales, refunds, and exchanges
- Participating in monthly Inventory checks
Education
Bachelor’s Degree - Healthcare Administration
University of Phoenix
Phoenix, AZ09.2026
Certificate - Medical Assisting
Fortis College
Landover06.2021
High school Diploma -
Central High School
Capitol Heights, MD07.2017
Skills
- Communication skills
- Administrative skills
- Type 45 words per minute
- Microsoft Office
- Electronic Health Records Systems
Timeline
Benefit Verification/Billing Coordinator
Center for Vein Restoration
04.2021 - Current
Medical Receptionist
MidAtlantic Urology Associates
08.2020 - 04.2021
Customer Service
Nordstrom Rack
08.2017 - 05.2020
Bachelor’s Degree - Healthcare Administration
University of Phoenix
Certificate - Medical Assisting
Fortis College
High school Diploma -
Central High School