Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Ayanna Perez

Midland

Overview

8
8
years of professional experience
1
1
Certification

Work History

Baker and a Cashier

HEB
03.2023 - Current
  • Provide outstanding customer service by assisting shoppers with product inquiries, ensuring a positive shopping experience.
  • Operate cash registers, handle transactions accurately, and manage cash drawers while adhering to company policies.
  • Assist in inventory management, including receiving shipments, stocking shelves, and conducting regular inventory counts to minimize discrepancies.
  • Maintain cleanliness and organization of store displays, ensuring products are well-stocked and visually appealing.
  • Collaborate with team members to efficiently execute promotional events and seasonal displays.
  • Received and organized incoming shipments, ensuring timely stock replenishment on the sales floor.
  • Assisted customers in locating products and provided recommendations based on their needs.
  • Monitored product expiration dates and removed expired items from shelves to ensure food safety.
  • Supported inventory control efforts by conducting regular stock counts and reporting discrepancies to management.

Baker, Manager

Crumbl Cookies
01.2021 - 03.2023
  • Lead a team of number of bakers and support staff in the production of high-quality baked goods, ensuring adherence to recipes and presentation standards.
  • Manage inventory levels, ordering supplies, and minimizing waste to optimize costs and maintain profitability.
  • Implement training programs for new staff, focusing on baking techniques, safety protocols, and customer service skills.
  • Collaborate with the marketing team to promote seasonal products and special events, resulting in a [percentage]% increase in sales.
  • Monitor customer feedback and make adjustments to product offerings to enhance satisfaction and retention.
  • Trained and supervised a team of many bakers, fostering a positive work environment for employees and ensuring compliance with health regulations.
  • Conducted regular quality checks on all baked goods, maintaining high standards of taste and presentation.
  • Assisted on opening and closing duties

Cashier, Retail

HOTTOPIC
12.2017 - 03.2020
  • Delivered exceptional customer service by greeting shoppers, assisting with product selection, and managing transactions efficiently in a fast-paced mall environment
  • Maintained visual merchandising standards and ensured displays were clean, organized, and aligned with brand aesthetics
  • Handled opening and closing duties, including balancing registers and securing the store
  • Processed returns and exchanges while resolving customer concerns with professionalism and positivity
  • Supported inventory management by restocking shelves, conducting counts, and assisting with incoming shipments
  • Collaborated with team members to meet daily sales goals and support promotional events

Education

Basic Degree - undefined

Midland High School
Midland, TX
01.2020

Skills

  • Social Skills
  • Communications
  • Adaptability
  • Critical Thinking
  • Teamwork
  • Time Management
  • Bakery Operations Management
  • Staff Training and Development
  • Inventory Control and Management
  • Quality Assurance and Food Safety
  • Customer Service Excellence
  • Budget Management and Cost Control
  • Marketing and Sales Strategies
  • Cash Handling and Register Operations
  • Merchandising and Product Display
  • Team Collaboration
  • Problem Solving
  • Stock Replenishment
  • Safety and Sanitation Standards

Certification

Food Safety Manager Certification

Awards

Earned work certificates as awarded for my hard work.

Timeline

Baker and a Cashier

HEB
03.2023 - Current

Baker, Manager

Crumbl Cookies
01.2021 - 03.2023

Cashier, Retail

HOTTOPIC
12.2017 - 03.2020

Basic Degree - undefined

Midland High School

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Ayanna Perez