Ayanna Sloan
Chicago,Illinois
Summary
A highly organized and motivated administrative professional with years of experience in streamlining administrative processes and ensuring efficient operations. Demonstrated expertise in managing schedules, coordinating meetings, and supporting teams to achieve their goals. Posesses excellent communication and organizational skills, seeking to leverage expertise as an office coordinator to drive operational efficiency and support successful team collaboration.
Overview
2
2
years of professional experience
Work History
Reservation Agent
Sierra South Mountain Sports
05.2023 - Current
- Assisted customers over the phone, demonstrating impeccable phone etiquette and customer service skills.
- Implemented a new booking system to modernize administrative processes, resulting in increased efficiency and improved customer experience.
- Addressed customer inquiries regarding reservation process, demonstrating strong communication and problem-solving skills.
Food Service Manager
Sierra South Inc.
05.2023 - Current
- Coordinated and scheduled the production of over 500 lunches for whitewater rafting trips, ensuring timely and efficient operations.
- Utilized Microsoft Office programs to calculate inventory metrics, predict food ordering needs, and organize food product data effectively.
- Managed inventory for over 50 different food products, monitored food stock levels, promptly reordering items when supplies were low.
- Developed weekly schedules for employees to pack lunches, optimizing workforce efficiency and meeting production targets.
Administrative Aide
Social Justice Initiative
01.2022 - 05.2023
- Composed and maintained professional email correspondence with esteemed academics and activists.
- Conducted in-depth research in response to requests from senior managers, presenting analyzed data in detailed reports.
- Scheduled major events and conferences, managing multiple tasks to ensure successful outcomes.
- Coordinated and facilitated weekly staff meetings, taking detailed notes for senior managers
Education
Bachelor of Arts - History
University of Illinois At Chicago
Chicago, IL05.2023
Skills
- Office Management
- Calendar Coordination
- Communication (Verbal and Written)
- Time Management
- Problem Solving
- Team Collaboration
- Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Calendar, Gmail)
Timeline
Reservation Agent
Sierra South Mountain Sports
05.2023 - Current
Food Service Manager
Sierra South Inc.
05.2023 - Current
Administrative Aide
Social Justice Initiative
01.2022 - 05.2023
Bachelor of Arts - History
University of Illinois At Chicago
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