Summary
Overview
Work History
Education
Skills
Timeline
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AYANNA THOMAS

Atlanta,GA

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. First rate skills in maintaining open communication and managing conflicts effectively.

Overview

20
20
years of professional experience

Work History

Workforce Staffing Associate

Amazon
10.2021 - Current
  • Worked with management to plan, develop, setup and facilitated new-hire orientations.
  • Assisted with recruitment and electronically processing candidate documents to support on time start date for company labor projection and staffing needs.
  • Managed Salesforce by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Assisted with personnel records management and data to support recordkeeping accuracy.
  • Conducted reference checks, initiated background checks, and conducted drug screening of potential candidates to support onboarding process.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations using i9 database for e-verification.
  • Facilitated welcoming environment to maintain a smooth and comfortable hiring experience for all candidates.
  • Provided follow up correspondence and answers to candidate questions and concerns about shifts/schedules, start date and next steps before Day 1.

Sort Center Associate

Amazon
  • Sort, scan, and organize packages onto pallets to get customers orders ready for shipment
  • Maintain time management and organization to increase goal proficiency for the sort shift
  • Adhere to multiple company safety directives, including those required by OSHA
  • Assist teammates in mitigating voluminous workloads with solution-based techniques.
  • Managed time efficiently in order to complete all tasks during shift
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Transportation Security Officer

Transportation Security Administration
01.2004 - 01.2021
  • Upheld strong customer service standards while completing screenings
  • Responded to emergency situations quickly to minimize risk and injury
  • Documented all security-related situations and submitted in-depth reports to superiors
  • Communicated with other screening staff to promptly call attention to potential or active safety problems
  • Operated communications devices to coordinate with security personnel throughout facility.
  • Screened over 100 passengers per day by verifying ID's and boarding passes
  • Attended daily briefings with supervisors to discuss issues with security screening processes
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Coordinated with managers throughout facility, updating colleagues on situations requiring attention or action

Education

No Degree - Medical Assisting

Atlanta Technical College
Atlanta, GA

No Degree - Organizational Management

University Of Phoenix
Phoenix, AZ

Skills

  • Behavioral analysis
  • Critical Thinking
  • Customer service relations
  • Clerical
  • Team management
  • Documentation and Recordkeeping
  • Microsoft Office
  • Providing Feedback
  • Recordkeeping Compliance
  • Human Resources Department Processes

Timeline

Workforce Staffing Associate

Amazon
10.2021 - Current

Transportation Security Officer

Transportation Security Administration
01.2004 - 01.2021

Sort Center Associate

Amazon

No Degree - Medical Assisting

Atlanta Technical College

No Degree - Organizational Management

University Of Phoenix

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AYANNA THOMAS