Ayanna Walker

Results-driven 20+ years of experience in social services and Human services operations in multiple facets. Focused on boosting team efficiency and increasing profits by proactively managing and improving operations through service-oriented task. Proficient in overseeing organization, compliance, and records management. Detail-oriented Owner/Coordinator with years of experience in Social, human and community services. Proven ability to build relationships and maintain partnerships with top community stakeholders to increase overall productivity and to grow support networks in the field. Expands network connections by effectively determining and meeting customer needs, implementing the empowerment models and optimizing growth through goal setting rather it is with my staff, co-workers or through healthy partnerships.

(CKC) City Kids Care, I have Volunteered With (CKC) City Kids Care and Who's Who for rent program as well as Complete a 9-week course with the (YPD) Youngstown Citizens Police Academy to assist with strengthening bonds with the community and the police by understanding both sides of the coin and becoming a liaison when needed to inform as well as advocate. I am a multifaceted individual with over 20 years in social services. I have trained, supervised, coordinated, and created programs as well as volunteered my services. With this comes Database experience on 3 different systems, while also bringing to the table basic proficiencies in MS Word, PowerPoint, Publisher, and outlook with room to grow.

I have trained staff in case management and reviewed files, overseen operations for facility in the absence of Administration and unit managers. In my roles with little to no supervision because I was entrusted with task to be completed as if the owners and or building admins were present. I am and have worked with diverse populations ranging from 3 years of age and to end of life. I have ongoing trainings that I attend to make sure I am updated with the many changes that occur in social services. I have my own small business called Leaders 4 progress LLC and Safe Spaces 4 Men at its beginning stages. Previous having the former Leaders for Progress of Ohio Inc. Created events and provided events with direction with 3 unpaid staff members. Providing resources to different people within the community as well as creating healthy and long-lasting partnerships. Even in my current role I coordinate services, I form social, family and community bonds for the clients.

• 3 year Certification for Mental Health First Aide