Ayanna Watson

• Manage nationwide school accident and liability claims, ensuring compliance with company policy and insurance requirements.
• Maintain accurate personnel, incident, and medical claim records using Riskonnect and internal HRIS platforms.
• Provide guidance to field leadership and HR teams regarding documentation standards, reporting timelines, and compliance.
• Partner with internal HR and legal teams to resolve sensitive employee/student matters.
• Demonstrate attention to confidentiality and accuracy consistent with HR record-keeping requirements.
• 10+ hrs/week | Supervisor: Available upon request | Salary: $48,500/year
• Analyzed risk management protocols to enhance compliance with regulatory standards.
• Developed training materials for staff on risk assessment procedures and best practices.

· Drove stakeholder communication by simplifying complex updates and delivering regular, clear progress reports to parents and staff.

· Managed high-volume tasking—including lesson plans, administrative records, and classroom materials—while maintaining punctual execution and quality.

· Adapted fluidly to changing needs among young learners, implementing immediate behavior interventions and shifting instructional plans accordingly.

· Employed emotional intelligence to resolve conflicts, support student well-being, and maintain positive social dynamics.

· Collaborated effectively with co-teachers, administrators, and families to align on goals, share feedback, and ensure continuity of care.

· Kept precise documentation of student progress and behavior—translating seamless record-keeping into reliable data management practices for candidate tracking.

• Designed and implemented age-appropriate lesson plans to foster cognitive and emotional development.
• Mentored teaching staff, providing guidance on curriculum execution and classroom management techniques.

• Additional Experience
• Operated pallet jacks and hand trucks to transport goods efficiently throughout warehouse.
• Received, inspected, and sorted incoming products for accurate inventory management.
• Collaborated with team members to fulfill customer orders accurately and promptly.
• Participated in regular safety meetings to enhance workplace safety awareness among staff.
• Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
• Kept warehouse stations and equipment in good working order in line with OSHA requirements.
• Managed incoming shipments by efficiently unloading trucks, verifying contents against packing slips, and promptly placing items into designated locations within the warehouse.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

• Supervised and trained up to 15 Program Assistants, contributing to staff scheduling, onboarding, and performance documentation.
• Assisted CYS leadership in ensuring staffing levels, background checks, and training compliance in accordance with AR 608-10.
• Entered and maintained child enrollment, staff schedules, and attendance records in CYMS database.
• 40 hrs/week | Supervisor: Available upon request
• Led team to improve operational efficiency through process optimization and workflow management.
• Mentored junior staff, enhancing skill development and fostering a collaborative work environment.
• Participated in ongoing training workshops and masterclasses, continuously honing acting abilities and staying current with industry trends.
• Assisted in planning and implementing youth programs to enhance engagement and participation.
• Supported program leaders in daily operations, ensuring smooth execution of activities.

• Oversaw daily store operations, ensuring adherence to company policies and procedures.
• Trained and mentored staff on customer service best practices and product knowledge.
• Implemented inventory management systems to optimize stock levels and reduce shrinkage.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Led recruitment support by assisting with hiring, onboarding, and training of new team members, ensuring alignment with company standards and compliance policies.
• Supervised, coached, and developed a high-performing team, improving employee engagement, retention, and productivity.
• Managed scheduling, performance evaluations, and staff development initiatives to optimize workforce effectiveness.
• Maintained accurate personnel and payroll records, demonstrating attention to confidentiality and compliance with internal and regulatory requirements.
• Resolved employee and customer issues with tact and professionalism, showcasing strong conflict resolution and interpersonal skills.
• Supported organizational initiatives, including team recognition programs and performance improvement plans, reinforcing company culture and HR objectives.

• Assisted with staff training, program compliance, and onboarding of new employees.
• Supported HR functions by maintaining staff training files, scheduling CPR/First Aid and mandatory CYS coursework.
• Accurately entered personnel and child data into CYMS, ensuring documentation met regulatory standards.
• Provided frontline customer service to families regarding enrollment, schedules, and program procedures.
• 40 hrs/week | Supervisor: Available upon request
• Managed scheduling for activities, ensuring optimal resource allocation and participation.
• Supported implementation of safety protocols within child development programs and facilities.
• Organized materials and resources to enhance program effectiveness and engagement levels.
• Contributed to maintaining a welcoming environment that promotes inclusivity and active participation.
• Assisted with planning and coordinating day-to-day and special program activities.
• Facilitated communication between parents and staff to address concerns and provide updates.
• Assisted in planning and coordinating educational programs for children and youth.

• Assisted in planning and implementing developmentally appropriate activities for children.
• Supported daily operations by managing schedules and coordinating staff assignments effectively.
• Maintained accurate records of children's progress and developmental milestones.
• Collaborated with parents to address concerns and provide resources for child development.
• Facilitated communication between educators, parents, and administrative staff to ensure program success.
• Developed engaging educational materials that enhanced learning experiences for children.
• Contributed to increased parent satisfaction by providing regular communication on child development progress and program updates.