Results-driven Executive Administrator and Human Services Manager specializing in compliance program development and asset management. Expertise in data maintenance, compliance oversight, and budget management fosters strategic partnerships that strengthen departmental stability. Effectively implements compliance strategies aligned with organizational objectives.
Overview
20
20
years of professional experience
Work History
Asset and Relocation Manager
Bernal Heights Neighborhood Center
San Francisco, CA
10.2015 - Current
Established relocation department, developing relocation plan, policies, and tenant agreements; secured rental units and legal services while managing vendor contracts for compliance and service quality.
Manage affordable housing programs and provide oversight; ensure compliance with federal and local housing regulations for 16 housing sites
Partner with service teams to eliminate housing barriers; promote healthy housing, provide family support and stabilization services
Maintained Relocation Department documentation per MOHCD regulations; cultivated relationships with tenants, landlords, moving companies, funders, and service teams to enhance collaboration and support.
Worked with RAD services team to ensure residents are connected to services, coordinated special projects
Process project invoices, assemble draw requests, and maintain ledgers for construction projects and site repairs; track relocation expenses, audit expenses, and record keeping.
Design marketing tools and outreach strategies to increase community involvement
Develop policies, operations plans, and training for department staff.
Develop budgets and procedures to support the re-syndication process
Authored and secured multi-year HOPWA Cares grant funding.
Collect, track, and submit data for annual compliance reports using HMIS databases and ensure data quality.
Performed resident surveys and relocation studies, maintained and disseminated project schedule
Engaged residents and community leaders in housing developments to foster collaboration.
Apply for new funding and submit annual NOFA renewals
Represented the owner on development, NOFO, and construction projects.
Eligibility Worker 1
Contra Costa County EHSD
Martinez, CA
02.2015 - 09.2015
Managed caseload for Cal Fresh customers using Cal-WIN, COMPASS PILOT, MEDS, IVES, and other county databases, ensuring compliance with state and federal regulations.
Evaluated client eligibility for various assistance programs and benefits.
Conducted interviews to evaluate individual needs and determine eligibility for assistance programs.
Guided clients through application process and collected necessary documentation to ensure accurate submissions.
Screened cases, provided information and assistance, and reviewed documents to establish participant records using computer and manual systems, facilitating participants' self-sufficiency.
Facility Director
Allied Fellowship Service
Oakland, CA
07.2006 - 10.2012
Oversee the daily operations of 40-bed CDCR RMSC
Provided fiscal management and general HR management supporting a team of 15+ staff
Developed operational, program, and financial policies with CEO, BOD, and staff, enhancing organizational effectiveness and supporting fundraising efforts
Identified funding opportunities and completed state bids, securing vital resources; served as Interim CEO
Transitioned SAMSHA-funded program and staff to new agency prior to project conclusion, ensuring continuity of services
Acquired and maintained conditional use permits, program certifications and licenses
Coordinated community meetings, in-service training, and events to strengthen community engagement and increase program visibility