Ayanna Wilson
Intake Specialist
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Work History
Intake Specialist
Healthcare Access Maryland
Baltimore, MD
11.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Client Intake Specialist
Baltimore City Community College
Baltimore, MD
11.2022 - 11.2023
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Developed comprehensive client profiles through thorough data collection and analysis.
- Collaborated with team members to ensure a seamless transition between departments for clients.
- Consistently met deadlines by prioritizing tasks effectively and working efficiently under pressure.
Patient Access Specialist
MedStar Health
Elkridge, MD
07.2020 - 11.2022
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Increased accuracy in patient record-keeping through diligent data entry and regular database maintenance.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
Education
High School Diploma -
08.2019 - 06.2020
Bachelor of Arts - Business Administration
08.2020 - 05.2024
Skills
- Chore Assignments
- Skill Building
- Parent Interaction
- Good Decision Making
- Problem Solving
- Dependable and Responsible
- Behavior Modeling
- Arts and Crafts
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Intake Specialist - Healthcare Access Maryland
11.2023 - Current
Client Intake Specialist - Baltimore City Community College
11.2022 - 11.2023
Baltimore City Community College - Bachelor of Arts, Business Administration
08.2020 - 05.2024
Patient Access Specialist - MedStar Health
07.2020 - 11.2022
Mergenthaler Vocational Technical High School - High School Diploma,
08.2019 - 06.2020
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