Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Angel  Thompson

Angel Thompson

Weston,FL

Summary

Efficient Cashier Manager with relevant experience in managing cash handling procedures, coordinating cashier assignments and improving store operations. Strengths include strong leadership abilities, inventory management skills and customer service expertise. Have contributed to enhancing operational efficiency and minimizing discrepancies in previous roles. Possess exceptional problem-solving capabilities and adept at multitasking in fast-paced retail environments. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate

BrandsMart USA
Sunrise, FL
06.2024 - Current
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assessed customer needs to provide assistance and information on product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Cashier Manager

BrandsMart USA
Sunrise, FL
07.2021 - 06.2024
  • Managed and trained cashiers on proper cash handling procedures.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Processed payments promptly for customers to exceed productivity standards.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Prepared financial reports that included weekly and monthly sales summaries, bank deposit slips and reconciliations.
  • Reconciled registers to prepare daily bank deposits.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.

Education

High School Diploma -

Nova High School
Davie, FL
06-2021

Associate of Science - Diagnostic Medical Sonography

Broward College
Fort Lauderdale, FL

Skills

  • Calm demeanor
  • Excellent people skills
  • Store opening and closing
  • Cash handling
  • Task prioritization
  • Exceeds sales goals
  • Adapt to diverse groups
  • Teamwork and collaboration
  • Cash register operation
  • Listening skills
  • Verbal and written communication
  • Time management
  • Cash handling accuracy
  • Customer service

Languages

English
Full Professional

Affiliations

  • While in High School I volunteered to do clerical work helping out with front desk

References

References available upon request.

Timeline

Sales Associate

BrandsMart USA
06.2024 - Current

Cashier Manager

BrandsMart USA
07.2021 - 06.2024

High School Diploma -

Nova High School

Associate of Science - Diagnostic Medical Sonography

Broward College
Angel Thompson