Ayanna Youngblood
Richmond,TX
Summary
Outgoing Student-Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with strong communication and critical thinking skills. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Volunteer
Fort Bend Hope
06.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated and managed volunteer activities for community service projects.
Server
Darden Restaurants, Olive Garden
08.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sales Associate
Guess & Co
12.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier Team Leader
Panera Bread
07.2020 - 08.2021
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Received and processed customer payments.
- Maintained stock to meet expected customer demand.
- Educated employees on register use, merchandising, and customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Education
Accounting
Texas Southern University
Houston, TX05.2025
High School Diploma -
George Ranch High School
Richmond, TX05.2021
Skills
- Menu Memorization
- Cool Under Pressure
- Suggestive Selling
- Punctual and organized
- Speech Clarity
- Energy and Physical Stamina
- Strong Communication and Interpersonal Skills
- Providing Feedback
- Prioritization Skills
Timeline
Volunteer
Fort Bend Hope
06.2023 - Current
Server
Darden Restaurants, Olive Garden
08.2022 - Current
Sales Associate
Guess & Co
12.2021 - 04.2022
Cashier Team Leader
Panera Bread
07.2020 - 08.2021
Accounting
Texas Southern University
High School Diploma -
George Ranch High School