Summary
Overview
Work History
Education
Skills
Accomplishments
ADDITIONAL INFORMATION
Languages
Timeline
Generic

AYANO ELLER

Kountze,TX

Summary

Dynamic and results-oriented administrative professional with extensive experience in SAP, recognized for exceptional multitasking abilities and strong organizational skills. A proactive approach to challenges ensures efficiency, while a positive attitude fosters collaboration within teams and enhances workplace morale. Committed to creating a supportive environment that encourages professional development and growth while delivering high-quality administrative support. Dedicated to driving operational excellence and enhancing team productivity through effective communication and innovative problem-solving strategies, consistently contributing to organizational success.

Overview

11
11
years of professional experience

Work History

SAP Support Assistant

JSW Steel
07.2021 - Current
  • Pull shipping and approval report in the morning and afternoon
  • Process invoices through SAP
  • Analyze and solve issues with plates and order
  • Distribute daily and monthly reports by email to managers
  • Knowledge of MB51, MB52, VL01N, VL02N, VA01/02, CO01/02/11, SE16N, SM30, LSMW, MB1B, Jira and more

CAP II associate

Walmart Inc
07.2020 - 07.2021
  • Assist customers with their needs
  • Stocking product
  • Scan and print labels
  • Section work, setting MODS
  • Fixing shelves and labels

Administrative Assistant II

ExxonMobil Refinery
02.2020 - 03.2020
  • Manage office supplies, timekeeping, staff support.
  • Order office supplies as needed
  • Manage head manager’s calendar schedule
  • Making copies and filing blueprint
  • Contract

Japanese tech support(remote)

Amazon.com, Inc
10.2019 - 12.2019
  • Support Japanese speaking customers in Japan by phone, chat and email
  • Answer incoming calls, chat and email to assist customer remotely
  • Solving technical difficulties customers may have with Amazon devices

Administrative/ Executive Assistant

QUICK USA
07.2017 - 04.2019
  • Provide administrative support to the MHIA Project Manager and team to include but not limited to the following: management and staff support, coordinate project team meetings bi-weekly, generate FAM’s, P.O., requisitions, invoices etc.
  • Update communications material and performance metrics
  • Order office supplies and personal protective equipment, Safety materials
  • Generate corresponding letters for RFI
  • Generate invoices, including using SAP and Concur system
  • Generate shipments with FedEx, UPS and DHL
  • Assist with on-boarding new members and visitors from Japan
  • Track and manage all IT equipment includes monitors, keyboard, hot spot, memory sticks, etc.
  • Issue a monthly report to MHI HQ, MHIA HQ and site members
  • Set up a weekly meeting for external and internal meetings
  • Maintain master list of Amex holders/approval limits
  • Generate visitor information to security guards
  • Solving issues and problems that occur within their apartment and rental vehicle to MHIA staff from Japan
  • Travel arrangement – Flight(domestic/international), rental cars, hotel
  • MHIA-ExxonMobil BPEX Project
  • Beaumont, TX

Mobile Reviewer

Lionbridge
07.2016 - 03.2019
  • Review online content to see if it’s relevant
  • Create high-quality, original content that reflects our brand voice and supports marketing objectives
  • Edit and proofread materials for clarity, accuracy, and alignment with brand guidelines
  • Remote

Administrative/ Executive Assistant

QUICK USA
12.2014 - 07.2017
  • Provide administrative support to the MHIA Project Manager and team to include but not limited to the following: management and staff support, coordinate project team meetings bi-weekly, generate FAM’s, P.O., requisitions, invoices etc.
  • Update communications material
  • Order office supplies for two of the NAG project related office
  • Assist with onboarding new members from Japan by taking them to the bank, social security office and apartment Manage all project member’s record list
  • Generate shipments by DHL, FedEx and UPS
  • Generate invoices, including using SAP and Concur system
  • Update contact information of all MHIA staff on site
  • Update vacation list of MHIA staff
  • Travel arrangement – Flight(domestic/international), rental cars, hotel
  • Solving issues and problems that occurs within their apartment and rental vehicle to MHIA staff from Japan
  • MHIA-ExxonMobil NAG Project
  • Mont Belvieu, TX

Education

Bachelor of Science - Criminal Justice

DeVry University
Houston, TX

Skills

  • Efficient data management
  • customer relations
  • SAP
  • Administrative support
  • Proficient in Japanese

Accomplishments

  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved invoice processing by completing report with accuracy and efficiency.
  • Achieved daily task and issues through effectively helping with sales and accounting

ADDITIONAL INFORMATION

  • Proficient with MS Office - MS Outlook, Internet Research, 10 key operation, Alpha/numeric data entry, high-energy with 4+ years - experience in administrative applications and processes, strong communication skills and customer service contact, fast learner of software systems.
  • Experience in many transaction codes with SAP (mostly steel plates), can work efficiently as a team or myself.
  • Fluent in Japanese read, write and speak.

Languages

Japanese
Native or Bilingual
English
Full Professional

Timeline

SAP Support Assistant

JSW Steel
07.2021 - Current

CAP II associate

Walmart Inc
07.2020 - 07.2021

Administrative Assistant II

ExxonMobil Refinery
02.2020 - 03.2020

Japanese tech support(remote)

Amazon.com, Inc
10.2019 - 12.2019

Administrative/ Executive Assistant

QUICK USA
07.2017 - 04.2019

Mobile Reviewer

Lionbridge
07.2016 - 03.2019

Administrative/ Executive Assistant

QUICK USA
12.2014 - 07.2017

Bachelor of Science - Criminal Justice

DeVry University
AYANO ELLER