Summary
Overview
Work History
Education
Skills
Timeline
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Ayantu Berga

Eagan,MN

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Katar River Restaurant & Bakery
04.2022 - 02.2024
  • Onboarded new employees with training and new hire documentation.
  • Set targets for employees to drive company success and strengthen motivation.
  • Recruited, interviewed and hired employees
  • Maintained professional, organized, and safe environment for employees.
  • Accomplished multiple tasks within established timeframes.
  • Maintained schedules and monitored performance.

Gate Agent

Delta Air Lines
05.2023 - 08.2023
  • Assisted customers with seat availability, gate announcements, and flight status to increase boarding efficiency.
  • Sold, printed, and reissued available tickets to customers at check-in.
  • Managed passenger check-in by verifying customers' travel documentation.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.

Direct Support Professional

Pathways To Community
06.2021 - 01.2022
  • Completed regular check-ins and progress report for each client.
  • Assisted disabled clients to support independence and well-being.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Transported clients to medical and dental appointments to provide support.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Administered medication as directed by physician.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Monitored progress and documented patient health status changes to keep care team updated.

Nutrition Aide

Fairview Hospital
08.2017 - 02.2018
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Detected disposition of spoiled food and other unusual conditions.


Cashier Team Lead

Walmart
07.2015 - 05.2016
  • Communicated with customers and team members to solve problems.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Maintained stock to meet expected customer demand.
  • Mentored new team members on sales software system operation.

Education

Bachelor of Science - Public Health

St. Catherine University
Saint Paul, MN
05-2025

Skills

  • Verbal and Written Communication
  • Issue and Conflict Resolution
  • Job Assignments
  • Time Management
  • Recruitment and hiring
  • Reporting and documenting
  • Positive and professional

Timeline

Gate Agent

Delta Air Lines
05.2023 - 08.2023

Assistant Manager

Katar River Restaurant & Bakery
04.2022 - 02.2024

Direct Support Professional

Pathways To Community
06.2021 - 01.2022

Nutrition Aide

Fairview Hospital
08.2017 - 02.2018

Cashier Team Lead

Walmart
07.2015 - 05.2016

Bachelor of Science - Public Health

St. Catherine University
Ayantu Berga