Ayasha Clark
Atlanta,,Georgia
Summary
Hospitality professional and certified bartender with extensive experience in customer service, bar management, and operational oversight. Proven track record in creating a welcoming environment, enhancing guest experiences, and effectively managing staff. Skilled in beverage preparation, inventory management, and implementing marketing strategies to drive sales. Committed to maintaining high standards of cleanliness and compliance with health regulations.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Goodfellas Restaurant and Cigar Lounge
Marietta, GA
10.2023 - Current
- Greet customers and provide exceptional service to enhance their experience.
- Prepare and serve alcoholic and non-alcoholic beverages according to recipe standards.
- Maintain cleanliness and sanitation of the bar area, glassware, and equipment.
- Offer personalized drink recommendations based on customer preferences.
- Process payments accurately using the POS system.
- Assist in setting up the bar for service and perform opening and closing.
- Communicate customer orders promptly to kitchen staff and manage order accuracy.
- Stock ice bins and coolers throughout the shift to ensure efficient service.
Manager, Operations and Finance
JAM Food Group (Subway Franchise)
Austell , GA
01.2020 - Current
- Oversee daily operations, focusing on customer service, inventory management, and staff scheduling.
- Monitor sales activities to ensure high-quality service and product standards.
- Implement strategic marketing initiatives to drive revenue growth.
- Develop and maintain an effective inventory tracking system to ensure stock availability.
- Prepare detailed reports on sales activity and customer feedback for management review.
- Manage scheduling to ensure adequate staffing during peak hours.
Waitress/Server
GoldRush Showbar
Atlanta, GA
12.2020 - 09.2023
- Assist in seating guests and providing excellent customer service.
- Take and deliver food and drink orders accurately and efficiently.
- Maintain cleanliness by bussing tables during peak service times.
- Communicate daily specials and menu items to guests.
- Serve alcoholic beverages responsibly in compliance with state laws.
- Participate in team meetings to discuss menu changes and improve service.
Education
Certificate -
ABC Bartending School
Marietta, GA07-2023
Bachelor of Arts -
Savannah State University
Savannah, GA05-2017
Skills
- Beverage Preparation
- Customer Service Excellence
- Menu Memorization
- Health Code Compliance
- Basic Accounting
- Inventory Management
- Team Collaboration
Timeline
Bartender/Server
Goodfellas Restaurant and Cigar Lounge
10.2023 - Current
Waitress/Server
GoldRush Showbar
12.2020 - 09.2023
Manager, Operations and Finance
JAM Food Group (Subway Franchise)
01.2020 - Current
Certificate -
ABC Bartending School
Bachelor of Arts -
Savannah State University
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