Summary

Overview

Work History

Education

Skills

Languages

Timeline

AYDE SERNA

Weslaco,TX

Summary

As an Administrative Assistant I've worked in a variety of settings. Provided secretarial and clerical support so that the operations of an office could run smoothly. Specifically, managed correspondence, maintained office files, handled mail, take minutes of the meeting and coordinate repairs. Set up meetings, coordinated lunches, created invitations by email with time and date of meetings. Also support the supervisors and management team with problem-solving skills, effective teamwork, and respect for deadlines while providing administrative and entry-level talents with the goal of proving myself and growing with the company. Also Adopt in Technology. ... Verbal & Written Communication. Time, Management, Resourcefulness Detail-Oriented. Anticipated Needs Property Manager- experience. Attracting Tenants. Screening Tenants. ... Maintenance and Repairs. ... Knowledge of Landlord-Tenant Laws. ... Managing the Budget and Maintaining Financial Records. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

years of professional experience

Work History

Administrative Asst /Associate Data Entry

Woodcrafters Custom Cabinets Inc

Weslaco, TX

09.2011 - 08.2019

Compiled and documented statistical information for supply Chain reports
On daily basis would run inventory levels and negatives for all in us and Mexico
Uploaded all system MRP for all plants and supply chain managers added them to share point
Daily basis did all adjustments needed in system Erp- material requisitions/return to stocks/scrap/return to vendor/ cycle counts daily adjustments
Created executive summary report every Tuesday for Supply chain director for meetings with VP
Did Expenses for supply chain director/operations director/regional manager /supervisor, with expense net system
Did travel reservations for managers using concur solutions system
Consolidated all plants managers reports to one OSMI report to
Send over every Wednesday at 2 for meetings with regional manager
Worked on consolidating p-100s scopes for tests to be given to team
Ordered all supplies for office did inventory once / month
Completed structured monthly SCM metrics report for director
Auditing all Reynosa/Rio Bravo/Weslaco/VH/GP 1/2 plants
Proactively supported Supply Chain director and managers on all reports needed to be done on timely manner
Analyzed and maintain all reports requested from supply chain director for daily meetings
Accelerated paperwork processing by developing more effective filing system
Coordinated, scheduled and executed in-depth data entry
Identified and corrected data entry errors to prevent duplication across systems
Obtained scanned records and uploaded into company databases
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity
Identified errors in data entry and related issues by mentioning to supervisors for resolution
Compiled statistical information for special reports
Transferred completed work to regional manager for review and approval
Verified and updated account information in company computer system
Maintained records by creating monthly reports, cycle counts records and performing audits.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Generated reports and typed letters in Word and prepared PowerPoint presentations.

Property Manager

Ardsley Apartments,

Winston-Salem, NC

02.2007 - 04.2011

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Property Manager- experience Rent Responsibilities. Responsible for dealing with rent issues. ...
Attracting Tenants. ...
Screening Tenants. ...
Maintenance and Repairs. ...
Knowledge of Landlord-Tenant Laws. ...
Managing Budget and Maintaining Financial Records.
Renting apartments conducted tour to see apartments then started application to all new tenants / submitted
Once approved collected 100% deposit / rents for new tenants
Reporting this to system and creating folder for new tenant with all paperwork to sign for new contract
Establishes rental rate by surveying local rental rates, calculating overhead costs, depreciation, % taxes, and profit goals.
Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units
Making all rent dues to bank charging all late fees and inspecting units to make sure maintenance had them ready for new tenants
Assisting to court when having to evict tenants
Sets rent rates
As property manager assesses rental rates by researching neighborhood
Markets for property
Finds good tenants
Collects rent and manage finances
Handles maintenance issues
Manages move-outs and evictions.
Completed final move-out walk-throughs with tenants to identify required repairs.

Family Planning /front Desk Receptionist

Forsyth Health Department

Winston Salem, Nc

01.2002 - 01.2007

Pulled all medical folders for patient's same day appointments to be seen for medical contraceptive pills.
Filing/ answering phones/ made appointments
Enhance
Pulled patient records and transferred information to establish appropriate parties
Streamlined day-to-day office processes to meet long-term goals
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Disseminated information to correct department, individual or outside location
Set up patient charts and documented information in various company software's
Verified record copies before handing each over to check for and remove unnecessary details
Entered patient insurance, demographic and health information into software and confirmed records.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel Managed over 100 calls per day or more.

Quality Control

Queencity Fieldale Farms

Gainesville, GEORGIA

03.1998 - 10.2001

Communicated with production team members about quality issues.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Evaluated components and final products against quality standards and manufacturing specifications.
Monitored performance and generated reports detailing quality of product and defect rates.
Completed precise measurements using special tools.
Created and deployed best practices to improve efficiency and reduce defects.
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands at 100%.
Sampled 4 % of products for detailed analysis.
Collected 5 readings throughout production processes to monitor levels

SECRETARY

JELAS IMMIGRATION AND TAX SERVICES

GAINESVILLE, GEORGIA

09.1996 - 12.1997

Answered multi-line phone system and greeted callers enthusiastically managed 80 calls or more per day.
Scheduled appointments and conducted follow-up calls to clients.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing and filing documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Completed accurate daily report documents, memos and invoices.
Handled daily scheduling tasks and provided administrative support for entire department.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Recorded expenses and maintained accounting records.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.