Aydee Mendez
Brownsville,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs- Casa Padre
Brownsville, TX, Texas
01.2024 - Current
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Documented child progress, reporting extreme changes in behavior.
- Assisted in developing and implementing behavior management strategies with youth in care.
Customer Service Representative
Atlas Credit
Brownsville, TX, Texas
02.2023 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collected deposits or payments and arranged for billing.
Legal Assistant
Gault, Nye & Quintana LLP
Brownsville, TX, Texas
02.2012 - 12.2020
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Child Care Aide
Rosita’s Day Care
Brownsville, TX, TX
06.2015 - 08.2015
- Organized recreational activities such as games, arts, and crafts.
- Observed and monitored the safety of children at all times.
- Prepared snacks and meals according to meal plans.
Greeter
Sam's Club
Brownsville, Texas
06.2011 - 11.2011
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
Human Resources Assistant
A&V López Supermarket (main office)
Brownsville, TX, Texas
01.2005 - 05.2008
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
Teller
A&V López Supermarket
Brownsville, TX, Texas
11.2002 - 06.2003
- Balanced cash drawers on a daily basis.
- Processed wire transfers for customers both domestically and internationally.
Education
GED
Brownsville, TXSkills
- CPR/First Aid Certification
- CPI Nonviolent Crisis Intervention Training
Timeline
Youth Care Worker
Southwest Key Programs- Casa Padre
01.2024 - Current
Customer Service Representative
Atlas Credit
02.2023 - 01.2024
Child Care Aide
Rosita’s Day Care
06.2015 - 08.2015
Legal Assistant
Gault, Nye & Quintana LLP
02.2012 - 12.2020
Greeter
Sam's Club
06.2011 - 11.2011
Human Resources Assistant
A&V López Supermarket (main office)
01.2005 - 05.2008
Teller
A&V López Supermarket
11.2002 - 06.2003
GED