Ayden Garcia
San Bernardino,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Volunteer
God's Pantry
01.2020 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted families with their needs and care.
Customer Service Representative
Smart & Final
01.2024 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service (Seasonal)
Party City
11.2022 - 02.2023
- Demonstrated strong interpersonal skills by providing exceptional customer service to diverse clientele
- Utilized effective problem-solving techniques to resolve customer inquiries and complaints in a timely manner
- Maintained a high level of professionalism and composure during high-pressure situations
- Collaborated with cross-functional teams to ensure seamless customer experiences and exceed service expectations.
Education
No Degree - Registered Nurse/Surgical Technician
Chaffey College
Rancho Cucamonga, CA05.2028
STUDENT (CURRENT) -
Dorothy Gibson High School
Ontario, CA03.2024
Skills
- Eager, energetic team member looking to utilize my skill set to expand my career experiences Some adjectives that have been used to describe me are; dependable, compassionate, dutiful, ambitious, cheerful and resourceful My qualities enable me to be a strong addition to any organization, and I look forward to proving that statement through action
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Team Collaboration
- Leadership Qualities
- Community Service
- Computer Skills
- Relationship Building
- Public Speaking
- Community Engagement
- Event Planning
- [State] Driver's License
- [Language] expertise
Additional Information
Customer Service, Shelf Stocking, Floor Management, Merchandising, Demonstrated strong interpersonal skills by providing exceptional customer service to diverse clientele., Utilized effective problem-solving techniques to resolve customer inquiries and complaints in a timely manner., Maintained a high level of professionalism and composure during high-pressure situations., Collaborated with cross-functional teams to ensure seamless customer experiences and exceed service expectations.
Timeline
Customer Service Representative
Smart & Final
01.2024 - 03.2024
Customer Service (Seasonal)
Party City
11.2022 - 02.2023
Volunteer
God's Pantry
01.2020 - Current
No Degree - Registered Nurse/Surgical Technician
Chaffey College
STUDENT (CURRENT) -
Dorothy Gibson High School
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