Summary
Overview
Work History
Education
Skills
Timeline
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Ayden Heredia

Spring Hill,Florida

Summary

Dynamic retail professional with a proven track record at Dollar General Store, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective teamwork and cash handling. Adaptable and detail-oriented, committed to creating a positive shopping experience while maintaining store organization.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Dollar General Store
09.2024 - Current

Providing excellent customer service, operating the cash register, and maintaining the store's cleanliness and organization.

  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Operated point-of-sale system accurately, ensuring efficient transactions and cash handling.
  • Stocked shelves and managed inventory levels to support sales and minimize shortages.
  • Maintained organized merchandise displays, promoting visibility and accessibility of products.
  • Collaborated with team members to achieve store goals and maintain positive work environment.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Private First Class

US Army
10.2023 - 12.2023

Was injured and discharged out of basic training with an other than honorable, now receive VA Disability due to those injuries.


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Education

Associate of Arts - Cyber Security

Pasco Hernando High School
Hernando, FL
08-2027

High School Diploma -

Penn Foster High School
Scranton, PA
07-2023

High School Diploma (Transferred Out) -

Central High School
Hernando, FL
05-2023

Skills

  • Customer service
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Relationship building
  • Professional appearance
  • Phone etiquette

Timeline

Retail Sales Associate

Dollar General Store
09.2024 - Current

Private First Class

US Army
10.2023 - 12.2023

Associate of Arts - Cyber Security

Pasco Hernando High School

High School Diploma -

Penn Foster High School

High School Diploma (Transferred Out) -

Central High School
Ayden Heredia