Ayden Erickson
Mankato,MN
Summary
Dynamic team associate skilled in customer service and food safety compliance. Can always be counted on to fill in and learn new processes and procedures. Proven ability to manage multiple tasks efficiently while maintaining high standards. Prepared to leverage strengths in cash handling, customer service, and inventory management for operational success.
Finally, a versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Attendance, training desirability, and hard work is what I thrive on!
Overview
5
5
years of professional experience
Work History
Experienced Team Associate
Dairy Queen Grill & Chill
Mankato, MN
05.2022 - Current
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
- Assisted new employees during training sessions.
- Provided support to team members to ensure all goals were met in a timely manner.
- Maintained knowledge of company policies and procedures to promote productivity and safety.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
- Maintained high standards of customer service during high-volume, FAST-PACED operations.
- Canceled orders based on customer requests, inventory or delivery problems.
- Created, served, and promoted all products and catered ALWAYS to customer requests.
- Prepared all meals/treats (chill) via grill, ice cream, Door Dash and other delivery systems.
- Knowledge of how to make all products and treats from start date through end date (ie. Pumpkin Pie Blizzard season, etc.) and was always the go-to for menu descriptions.
- Appropriately trained in order taking and cash handling via cash register
Team Associate
Little Caesars/Culvers
Mankato, Minnesota
02.2021 - 05.2022
- Ensured exceptional customer satisfaction through efficient and friendly service delivery.
- Supervised shifts, assigning tasks and monitoring team performance for quality output.
- Resolved customer issues promptly to uphold brand reputation.
- Prepared pizzas and menu items adhering to company recipes and safety standards.
- Maintained cleanliness in food prep and dining areas while operating equipment safely.
- Managed workload effectively by juggling multiple tasks in a timely manner.
- Assisted with stocking shelves and inventory checks to support operational needs.
- Communicated with team members during busy periods to facilitate seamless service.
Education
Generals -
Mankato School System
Mankato, MN06-2024
Skills
- Positive attitude
- Team collaboration
- Cash handling and inventory management
- Problem solving
- Adaptability to new environments
- Customer service excellence
- Food safety compliance
- Order processing
References
References available upon request.
Timeline
Experienced Team Associate
Dairy Queen Grill & Chill
05.2022 - Current
Team Associate
Little Caesars/Culvers
02.2021 - 05.2022
Generals -
Mankato School System