Aydin Dicks

Tampa,FL

Summary

Security professional with a robust background in security and customer service, notably in the United States Army. Excelled in crisis intervention and communication, ensuring safety and efficiency at Bay Care. Demonstrated adaptability and professionalism across various roles, enhancing team readiness and customer satisfaction without relying on numerical achievements. Skilled in firearms handling and adept at fostering positive relations.

Overview

years of professional experience

Work History

Security Officer

Bay Care Healthcare System

12.2023 - Current

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Associate

Walmart

09.2023 - 12.2023

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Engaged in friendly conversation with customer to better uncover individual needs.
Created inviting environment for customers by maintaining store organization and cleanliness.

Infantryman

United States Army

07.2019 - 08.2023

Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
Enhanced team efficiency by conducting regular training sessions and tactical drills.

Education

No Degree -

7TH ATC NCO Academy

Grafenwohr, Bavaria

11-2022

Skills

General security
Crisis intervention training
Work ethic
Reporting skills
Multitasking

Firearms handling
Public Safety
Adaptability
Professionalism
Communication

Accomplishments

Achieved successful Enhanced Forward Presence Misson by completing Platoon level tasks with accuracy and efficiency, to help ensure unit readiness.
Successfully graduated from BLC at 7th ATC
Continuously supervised a team of four soldiers during normal workdays and various live fire training exercises resulting in successful completion of missions as well as constant communication with leadership wether it was out in the field or at garrison.