Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aydin Mackay

Davenport

Summary

At Chick-fil-A, I thrived in my role as a Trainer, focusing on improving customer satisfaction while cultivating an outstanding workplace culture. I created a focused and positive learning environment for all new hires. During this time, I developed skills in Human Resources, Marketing, and Leadership. I now onboard, orient, and train new team members, all while adhering to and teaching corporate rules and policies to ensure a higher standard of business is met. I even most recently helped in the grand opening a Chick-fil-A location, leading multiple shifts.

Overview

4
4
years of professional experience

Work History

Trainer

Chick-fil-A
07.2021 - Current
  • Training new employees and delegating daily tasks and responsibilities.
  • I maintain a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, as well as, addressing and resolving customer issues.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Practicing talent acquisition by hiring and orienting employees by providing company information, facilitating onboarding processes and establishing position-related requirements.

Education

Highschool Diploma -

Four Corners Upper School
Davenport, FL
05.2022

Skills

  • Customer service skills
  • New hire training
  • Communication
  • Planning and coordination
  • Creative problem solving
  • Team collaboration and leadership
  • Talent acquisition
  • HRM knowledge
  • Onboarding and orientation knowledge
  • Marketing knowledge
  • Money handling

Timeline

Trainer

Chick-fil-A
07.2021 - Current

Highschool Diploma -

Four Corners Upper School
Aydin Mackay