Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayeen Khan

Elk Grove,CA

Summary

Personable and dedicated Customer Service Representative with extensive experience in Apple industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Store Manager

Afghan Cash & Carry
Kabul, Afghanistan
01.2012 - 06.2014
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Interpreter/Translator, Supervisor

Titan Company
Kabul, Afghanistan
02.2003 - 07.2012
  • Interpreted verbal conversations between individuals with limited English proficiency.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Translated written texts from one language to another accurately and efficiently.
  • Supported colleagues by providing assistance with translations as needed.
  • Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
  • Facilitated communication between non-English speaking patients and healthcare providers.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Interpreted conference calls and other workplace communications in real-time.
  • Provided simultaneous translation services for conferences, meetings, seminars and interviews.
  • Assisted in the interpretation of medical documents, including patient records and discharge summaries.

Education

High School Diploma -

Govt, Highschool, Peshwar Cantt
Pakistan
03-1995

Some College (No Degree) - MPCB

Medical College
Pakistan

Skills

  • Customer Service Management
  • Store Operations Oversight
  • Talent Recruitment
  • Project Management
  • Supply Ordering
  • Shift Scheduling
  • Payroll Management
  • Team Development
  • Employee Training
  • Operations Management

Languages

English
Full Professional
Dari
Native/ Bilingual
Pashto
Native/ Bilingual
Urdu
Full Professional

Timeline

Store Manager

Afghan Cash & Carry
01.2012 - 06.2014

Interpreter/Translator, Supervisor

Titan Company
02.2003 - 07.2012

High School Diploma -

Govt, Highschool, Peshwar Cantt

Some College (No Degree) - MPCB

Medical College
Ayeen Khan