Ayesh Abdul-haqq
Orlando,FL
Summary
Dynamic Front Desk Receptionist with over 9 years of experience at Massage Matters, now enhancing guest experiences at Space Coast Hotel. Excelled in customer service and problem-solving, significantly improving client satisfaction. Proficient in office organization and conflict management, adept at fostering team collaboration and streamlining hospitality services.
Work History
Front Desk Receptionist
Space Coast Hotel
Titusville, FL
07.2024 - Current
9 years at massage matters and currently started front desk representative at space coast hotel
Education
Master Of Business - Business
03.2018
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Scheduling appointments
- Office Organization
- File Organization
- Hospitality services
- Front Office Management
- Filing
- Sensitive information handling
- Work Prioritization
- Issue handling
- Multi-Line Telephone Systems
- File Management
- Conflict Management
- Mail Sorting
- Hospitality best practices
Timeline
Front Desk Receptionist - Space Coast Hotel
07.2024 - Current
Eastern Florida State College - Master Of Business, Business