Ayesha Blount
Rex,GA
Summary
I am an IT Professional in pursuit of a career change. I am interested in leadership roles that offers training and career growth whether it’s in Healthcare, Education, Financial or government industry. I’m open to exploring industries in high demand. My background proves I have demonstrated experience with past and current technologies for diversified companies. I am precise and attentive in a high-volume production environment as an individual contributor and as a part of a team. I have a strong skillset in strategic planning, writing documentation, and customer service delivery. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Operations & Data Protection Support
- Enterprise Storage Backup and DPS subject matter expert on cross-functional projects for Avamar, TSM and Veeam
- Primary lead in support and engineer for PROD, DEV, DR Avamar backup infrastructure
- Backing up 5000+ servers and 100+ branches daily
- Maintain DR posture for federal audits
- (KPMG and SOX)
- Provide day to day Operation Support for data protection
- Remediating backup failures, performing customer restores and branch server restores upon request, resolving incidents and completing service requests with SLA
- Implementing and configuring backup solutions for new branches and virtual datacenters
- Perform server upgrades to all backup servers
- Support EMC Data Domain DD890 and 7200 by performing DDOS upgrades as needed, verifying data deduplication and replication to the contingency site
- Perform weekly cleanings to reclaim storage on all Data Domain storage devices.
IT Cloud Engineer
Synovus
Columbus, GA
04.2014 - Current
- Migrated on-premises SharePoint environment to Office 365 cloud platform, ensuring a seamless transition for end-users
- Developed and implemented SharePoint solutions to improve document management, collaboration, and workflow processes
- Customized SharePoint sites using web parts, lists, libraries, and workflows to meet specific business requirements
- Provided end-user support for SharePoint issues, troubleshooting problems and resolving technical issues in a timely manner
- Collaborated with developers to troubleshoot and resolve any issues related to SharePoint integrations or customizations
- Implemented security measures such as role-based access control (RBAC) to protect sensitive data within SharePoint sites
- Improved team productivity by developing automated workflows that reduced manual tasks by 80%
- Developed custom forms using InfoPath or Power Apps for data collection purposes within the SharePoint platform
- Designed and maintained site collections, including permissions management and user access control
- Basic understanding of Azure AD (Entra) as it relates to the M365 platform.
Education
BS in Computer Information Systems -
Alabama State University
Montgomery, AL05-1995
Skills
- M365 Suite (Teams, SharePoint Online, OneDrive)
- MS Office Suite
- Work flow Automation using Power Automate
- Problem solving
- SharePoint Administration
- Teams Administration
- Communications
- Documentation and Governance
Timeline
IT Cloud Engineer
Synovus
04.2014 - Current
BS in Computer Information Systems -
Alabama State University