Ayesha Burns
Baltimore,MD
Summary
Energetic Medical Courier with extensive experience delivering medical records and specimens. Detail-oriented with focus on meeting requirements and deadlines. Possesses safe record and valid driver's license in the state of Maryland.
Focused Courier with over 20 years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Courrier
Just Heart Cardiology
05.2023 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
Medical Courrier
Gentle Hands Caring
01.2001 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Tracked delivery status and updated customers for expected delivery time.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
Education
No Degree - Biology
Essex Community College
Baltimore, MD08.2026
CMA Cerftification - CMA
Medix Technical School
Towson05.2004
High School Diploma -
Willingboro High School
Willingboro, NJ05.1998
Skills
- Attention to confidentiality
- Clean Driving Record
- Route Planning
- Handling pharmaceutical materials
- Excellent driving skills
- Licensed driver in every state in the USA
- HIPAA Compliance
- Punctuality
- Delivering medical records
- Valid Driver's License
- Safe Driving
- Vehicle Maintenance
- Medical terminology knowledge
- Building physician relationships
- Package pickup and delivery
- Vehicle loading
- Item tracking
- Documentation
- Dispatch
- Business processes and procedures
- Handheld scanning devices
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved all routes with efficiency by completing job training with accuracy and efficiency.
- Documented and resolved route issues which led to quicker arrival times.
Certification
- CMA Certification - 2024-2030
- CMA, Just Heart Cardiovascular - present
- Drivers License State of MD - Up to date
Languages
Spanish
Limited Working
Timeline
Medical Courrier
Just Heart Cardiology
05.2023 - Current
Medical Courrier
Gentle Hands Caring
01.2001 - Current
No Degree - Biology
Essex Community College
CMA Cerftification - CMA
Medix Technical School
High School Diploma -
Willingboro High School