Friendly and energetic Lead Teacher with 2 years in early childhood education. Motivated to help children develop social, academic and creative abilities to foster well-being and progress. Well-versed in developmental milestones and activities to promote curiosity and engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Preschool Lead Teacher
Bible Truth Ministries
06.2022 - Current
Promoted sensory development by providing access to different textures.
Completed documentation on individual children and teachers for recordkeeping.
Planned and prepared activities for ages 3-5 students.
Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
Molded positive behaviors to help improve children's self-esteem and social skills.
Created supportive and learning-focused classroom environments to help children achieve developmental milestones.
Implemented crisis and behavioral interventions to manage complex cases.
Attended regular teacher training to continue professional development.
Member Service Advisor
Suncoast Credit Union
06.2020 - 05.2022
Referred unresolved customer grievances to designated departments for further investigation
Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
Resolved issues based on thorough investigations of concerns
Performed troubleshooting and maintenance tasks and resolved problems related to service charges or fees
Entered data into company software and documented account information and member inquiries
Provided high-level member support and leveraged thorough knowledge of company policies, products and services
Fostered timely resolution of account issues and communicated with members via telephone, email and chat
Processed payment transactions and kept accurate records.
Economic Self Sufficiency Specialist
Department of Children & Families
07.2019 - 06.2020
Collected and verified personal details affecting service determinations, including income and expenses
Compiled social, educational and institutional histories from official records and interviews of family members
Served needs of each caller by approaching every interaction with fresh mindset and analytical approach
Minimized service delays or errors by preparing accurate forms, submitting timely reports and maintaining detailed files
Developed and implemented behavioral management and care plans for clients
Helped families on path to self-sufficiency by locating services appropriate to current needs.
Financial Analyst
MetLife
10.2018 - 05.2019
Improved budget compliance by creating modeling tools focused on daily, weekly and monthly spending
Compiled accurate data with routine queries of financial information systems
Prepared financial plans of action based on sound financial analyses
Helped clients make accurate decisions about investment capitalization, outlining sources, timing and amounts in detail
Cultivated strong relationships with clients based on trust and successful collaborations
Educated clients about investment plans through polished and professional presentations
Assisted companies in financial difficulty by identifying current problems and potential solutions.
Education
B.S - Criminal Justice
Florida A&M University
Tallahassee, Florida
05.2009
Skills
Artistic Expression
Childcare needs
Safety awareness
Gross Motor Skills Development
Documentation and Record Keeping
Parent-Teacher Communication
Fine motor skills development
Lesson Planning
Early Childhood Education
Head Start programs
Certification
CDA Council
RBT Certification
Timeline
Preschool Lead Teacher
Bible Truth Ministries
06.2022 - Current
Member Service Advisor
Suncoast Credit Union
06.2020 - 05.2022
Economic Self Sufficiency Specialist
Department of Children & Families
07.2019 - 06.2020
Financial Analyst
MetLife
10.2018 - 05.2019
B.S - Criminal Justice
Florida A&M University
CDA Council
RBT Certification
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