Ayesha Kennedy Aldamuy
Gastonia,NC
Summary
Proven track record of enhancing warehouse efficiency and customer satisfaction at Amazon through expert order picking and exceptional problem-solving skills. Demonstrates strong self-motivation and clear communication, significantly improving operational flow and safety standards. Achieved a notable increase in order processing speed, leveraging both hard and soft skills to excel in fast-paced environments.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
01.2024 - Current
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
- Use finger scanners to document shipment
Food Service Worker
Taco Bell
04.2024 - 10.2024
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Improved dining experience by maintaining clean and organized eating area.
- Fostered positive dining atmosphere by offering exceptional customer service.
Customer Service Representative
Hallmark
11.2023 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Food Service Worker
McDonald's
01.2023 - 03.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Caregiver
Home Instead Senior Care Home
09.2022 - 04.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Warehouse Worker
Amazon
06.2018 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
Childcare Assistant Teacher
Childcare Network
06.2016 - 07.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Kept classroom and feeding areas clean, neat, and safe.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Reported parent complaints and comments to managers and documented using Software.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
Education
Associate Degree In Nursing - Medical Assistant
Penn Foster Career School
Scranton, PAHigh School Diploma -
Penn Foster Career School
Scranton, PA11.2012
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Order picking
- Clear communication
- Problem-solving
- Basic mathematics
- Health and safety regulations
- Microsoft Excel
Timeline
Food Service Worker
Taco Bell
04.2024 - 10.2024
Warehouse Worker
Amazon
01.2024 - Current
Customer Service Representative
Hallmark
11.2023 - 05.2024
Food Service Worker
McDonald's
01.2023 - 03.2024
Caregiver
Home Instead Senior Care Home
09.2022 - 04.2023
Warehouse Worker
Amazon
06.2018 - 08.2022
Childcare Assistant Teacher
Childcare Network
06.2016 - 07.2020
Associate Degree In Nursing - Medical Assistant
Penn Foster Career School
High School Diploma -
Penn Foster Career School
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