Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ayesha Khan

Pittsburgh,PA

Summary

  • Certified Project Management Professional with total 15 years of experience with 7 years of Project Management experience, Business Analysis leading various projects, managing client relationships, and working as a conduit between the delivery team and Management team to ensure a smooth end to end delivery.
  • Extensive experience and Strong business insight in a mortgage, banking, and retail vertical markets with major technology projects from beginning to end.
  • Strong analytical and problem-solving skills with attention to detail.
  • Worked with a diverse set of SDLC methodologies with hands-on extensive expertise with Waterfall, hybrid, and Agile (SCRUM).
  • Worked directly with executives, stakeholders, and Program Owners to conduct status updates with regular status reporting to all stakeholders and conducting meetings with Higher-ups.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Product Owner

Thermo Fisher
08.2022 - Current
  • Owned and continuously prioritized product backlog to ensure that 1-2 sprints/iterations of backlog are always ready.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Manage the project lifecycle throughout the agile process.
  • Document all requirements within the JIRA, translating them into clear, concise, and easily understandable epics, features, and user stories.
  • Work closely with product/portfolio owner driving the overall vision of success.
  • Reviews Features and user Stories with the customer, Product manager to ensure they meet customer and product needs.
  • Ensures Development team Features and User Stories meet DoR & DoD.

IT Delivery Lead

Mortgage Connect LP
04.2018 - 07.2022

· Ensure all the deliverables and business expectations are managed by driving the creation of a business case and coordination of a client’s business requirements.

· Responsible for Sprint Planning, Sprint retrospective, daily scrum, resource planning, schedules, and Risk Mitigations.

· Work with other product owners to ensure the product backlog is well-groomed and ready for the next sprint.

  • Acts as an owner throughout a solution implementation to ensure customer satisfaction. Provides status updates and escalates issues and manages leadership (business & IT) expectations.
  • Works with other sub-divisions partners to align technology solutions with business strategies. Demonstrates an in-depth knowledge of a business area and communicates how IT solutions can assist.
  • Support business owners and product managers by taking a strategic vision and mapping them to road maps, epics, and features.
  • Manages client’s priorities of projects and requests. Works with business and IT leadership to prioritize immediate business needs and recommends options, risks and cost vs. benefits.
  • Managed deliverables for a team of 10-15 developers where 60% of the team is offshore.
  • Coach, guide and mentor teams on Agile / Scrum practices and techniques, also conduct Interim Reviews and UAT Sessions with Business Users.
  • Coordinate with the various technology, business, and vendor teams to ensure the project's success.
  • Automation of business process workflow via Robotic Process Automation (RPA). Also as a Project Manager oversee several integration projects that added efficiencies to the process and eliminate waste.
  • Oversee the Lean Process analysis activity in Title Production Department and initiated projects that enable them with automation and brought efficiency and transparency to their daily activity.

Senior Technical Business Analyst

Visionet Systems
12.2013 - 04.2018
  • Worked as Technical consultant on various Visionet System’s Client in North east America.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conduct Business User’s training and UAT.

Senior Business Systems Analyst

Systems Limited
10.2010 - 11.2013
  • Facilitate Business Process Analysis and Design for As-Is and To-Be.
  • Liaison communication with Business Stake holders and Product development team.
  • Develops functional specifications and system design specifications for client engagements.
  • Works with client personnel to identify required changes.
  • Planning and Conducting User acceptance testing sessions.
  • Managing Production Support Issues and Client Expectation.
  • Internal Release Management.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
  • Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.

Education

Master of Science - Computer And Information Sciences

Institute of Business Administration
Karachi, Pakistan
12.2012

Skills

  • Requirement analysis and management,
  • Business Requirements Documents (BRDs)
  • Profitability Assessments
  • Prototyping / Wireframing
  • Release Planning
  • Business Process Mapping and Improvement
  • User Training and Demos
  • Extraction Transformation and Loading (ETL)
  • Client Relationships
  • Product Planning

Accomplishments

  • Being awarded consecutively with Professional Excellence Award for 2010, 2011 and 2012 (Systems Limited)
  • Key Performer in 2019 for enabling automation (Mortgage Connect)

Certification

Project Management Professional (PMP), PMP # 1787193

Timeline

Senior Product Owner

Thermo Fisher
08.2022 - Current

IT Delivery Lead

Mortgage Connect LP
04.2018 - 07.2022

Senior Technical Business Analyst

Visionet Systems
12.2013 - 04.2018

Senior Business Systems Analyst

Systems Limited
10.2010 - 11.2013

Master of Science - Computer And Information Sciences

Institute of Business Administration
Ayesha Khan