Summary
Overview
Work history
Education
Accomplishments
Timeline
Generic
Ayesha Khan

Ayesha Khan

Wilmington,Delaware

Summary

I am a highly motivated, organised and driven individual with a strong academic background and diverse work

experience. I have completed all nine GCSEs, achieved AAB in my A-levels and earned a 2:1 Law LLB from the

University of Kent's critical law school. During my studies, I gained a vast array of practical legal experience.

Additionally, I have over six years of experience in hospitality and retail, where I excelled in these roles by managing a team, working well with others, understanding customers' needs and delivering exceptional service.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Customer assistant

Marks & Spencer
Bicester, Oxfordshire
02.2025 - 08.2025
  • Assisted customers in locating products and resolving inquiries effectively.
  • Maintained cleanliness and organisation of store displays to enhance customer experience.
  • Collaborated with team members to ensure efficient stock management and replenishment.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Participated in training new staff on operational procedures and customer engagement techniques.

Duty Supervisor

Kent Union Co-op
Canterbury, Kent
09.2023 - 04.2024
  • Led by example, promoting a strong work ethic and motivating staff for peak performance.
  • Managed cash floats and delivered secure banking procedures.
  • Oversaw customer service interactions, addressing concerns to ensure positive experiences.
  • Ensured smooth operations by delegating priorities to staff abilities.
  • Monitored and enforced compliance with company policies and procedures.
  • Responded swiftly to customer concerns, delivering a professional and personalised service.

Customer Assistant

Kent Union Co-op
Canterbury, Kent
06.2022 - 09.2023
  • Accurately handled cash and card payments, as well as processing refunds and exchanges.
  • Advised customers on availability, pricing and location of products.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Provided warm, positive customer care from arrival to departure, fostering repeat business.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Kept sales floors spotless and organised for visually appealing displays.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.

Customer Assistant

Waitrose
Bracknell, Berkshire
04.2021 - 07.2021
  • Provided expert advice to customers on meat, fish and deli products, ensuring exceptional service.
  • Carried out regular quality checks ensuring freshness of all raw and ready-to-eat food.
  • Monitored stock levels, replenishing as needed to ensure product availability.
  • Assisted in visual merchandising to create attractive counter displays.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Acquired skills in using specialist knives and equipment.
  • Received additional training in meat and fish preparation to consistently deliver high-quality service.

Waitress

The Winning Post
Winkfield , Berkshire
09.2019 - 11.2020
  • Welcomed and guided guests through the dining area, offering assistance.
  • Managed closing duties, including restocking items and closing the restaurant and bar.
  • Addressed guest complaints and resolved issues.
  • Calculated charges, issued bills and processed payments.
  • Checked on guests to ensure satisfaction and fulfilled any requests.
  • Maintained table cleanliness.
  • Provided menu recommendations and answered questions about selections.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Waitress

Robyn's Nest
Maidenhead , Berkshire
06.2018 - 01.2019
  • Warmly welcomed guests and offered assistance as needed.
  • Ensured guest satisfaction with regular check-ins.
  • Guided guests in making informed menu selections.
  • Resolved guest complaints.
  • Adhered to quality expectations and standards.
  • Maintained table cleanliness by clearing dishes and wiping surfaces.
  • Calculated charges, issued bills and processed payments.
  • Communicated guest allergies, dietary requirements and special requests to kitchen staff.
  • Operated the till to process customer orders efficiently.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Education

GCSEs -

Ranelagh
Bracknell
09.2014 - 07.2019

A-Levels -

Farnborough Sixth Form College
Farnborough, Hampshire
09.2019 - 08.2021

Bachelor of Laws (LLB) - Law

University of Kent
Canterbury, Kent
09.2021 - 06.2024

Accomplishments

I obtained my Bronze Duke of Edinburgh Award. This process required me to work with others, and plan and carry out a two-day expedition. I was further required to volunteer for six months and develop a new skill over three months.

Timeline

Customer assistant

Marks & Spencer
02.2025 - 08.2025

Duty Supervisor

Kent Union Co-op
09.2023 - 04.2024

Customer Assistant

Kent Union Co-op
06.2022 - 09.2023

Bachelor of Laws (LLB) - Law

University of Kent
09.2021 - 06.2024

Customer Assistant

Waitrose
04.2021 - 07.2021

Waitress

The Winning Post
09.2019 - 11.2020

A-Levels -

Farnborough Sixth Form College
09.2019 - 08.2021

Waitress

Robyn's Nest
06.2018 - 01.2019

GCSEs -

Ranelagh
09.2014 - 07.2019

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Ayesha Khan