AYESHA LYTE
Wheatley Heights,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Lead Medical Assistant (GI Endoscopy)
Northwell Health
10.2021 - Current
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Transported and helped patients prior to and following procedures.
- Acts as a liaison between hospital staff, physicians, patients and patient families to investigate, respond and resolve complaints.
- Improved patient satisfaction by streamlining clinical operations and implementing efficient processes.
- Supervises daily quality assurance by ensuring equipment is functioning per specifications.
- Enhanced staff productivity through effective training programs and performance management strategies.
- Actively participates in the development of staff clinical skills, and customers satisfaction.
- Orients new staff to assigned area to familiarize them with area processes, equipment, safety and operational plans as demonstrated by staff correctly carrying out patient care according to policies, procedures and protocols.
- Contributed to quality assurance initiatives by regularly monitoring inventory levels and promptly reordering necessary supplies.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Maintains center operations in compliance with regulatory requirements and accrediting body standards at all times.
Lead Care Team Associate II (GI Endoscopy)
Advantage Care Physicians
Valley Stream, NY
07.2012 - 10.2021
- Oversees daily office operations and delegates authority to assigned staff.
- Coordinated daily and weekly schedules and monthly calendar obligations for three CTA II
- Establishes and maintains an efficient and responsive patient flow system.
- Address patient concerns and handles patient correspondence.
- Monitors staff and equipment needs, revenue, expenses and labor tracking. Establishes plan for variances and monitors results as observed by leadership.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Maintains center operations in compliance with regulatory requirements and accrediting body standards at all times.
Education
Bachelor of Science - Health Care Administration
Touro University Worldwide
Los Alamitos, CA12.2023
Skills
- Clinical Training
- Time Management
- Problem Solving
- Conflict Resolution
- Communication skills
- Quality Assurance
- EHR Expertise
Timeline
Lead Medical Assistant (GI Endoscopy)
Northwell Health
10.2021 - Current
Lead Care Team Associate II (GI Endoscopy)
Advantage Care Physicians
07.2012 - 10.2021
Bachelor of Science - Health Care Administration
Touro University Worldwide