Ayesha Messa
Summary
Experienced Cashier with a strong commitment to customer satisfaction and problem-solving. Skilled in processing transactions, assisting customers, and addressing any issues that may arise. Adept at operating the register and accurately taking order information, ensuring efficient service. Known for being trustworthy, dedicated, and cheerful when meeting customers' needs and providing exceptional service. With over 6 years of experience in the field, confident in ability to deliver a positive and seamless customer experience.
Overview
5
5
years of professional experience
Work History
Cashier
Oncue Express
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
FC Associate
Amazon Fulfillment Center
03.2024 - 10.2024
- Utilized problem-solving techniques effectively when faced with challenging situations on the job
- Assisted in training new employees on the proper use of equipment, safety protocols
- Participated in weekly staff meetings to discuss operational goals and objectives
- Managed multiple tasks efficiently in fast-paced environment, utilizing excellent organizational and time management skills
- Built relationships with customers by providing friendly assistance and responding promptly to their needs
- Demonstrated proficiency in operating cash registers and other point-of-sale systems accurately and quickly
- Maintained organized and clean work area
- Loaded and unloaded items using material handling equipment
- Helped with product rework to meet quality standards
- Resolved customer complaints promptly and professionally
Cashier Team Lead
Fastrip
01.2023 - 03.2024
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Balanced cash drawer and performed daily audit procedures
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
- Delivered quick, professional, and friendly check-out experience to customers
- Handled large amounts of money and supported accuracy of financial transactions
- Verified customer identification for age-restricted items
- Explained check-out system to customers, speeding up operations
- Utilized point-of-sale systems to process payments accurately while managing multiple registers simultaneously
Cashier
Youkut Gas Station
08.2021 - 11.2022
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Helped restock shelves when necessary to maintain an organized display area
- Developed strong customer service skills by providing efficient and accurate service
- Handled customer complaints and inquiries in a courteous and efficient manner
- Counted and balanced cash drawer at the beginning and end of each shift
- Tracked inventory levels accurately to ensure adequate stock is available for sale
- Identified fraudulent activities such as counterfeit currency or stolen credit cards
Cashier
Smart & Final
02.2021 - 08.2021
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Balanced cash drawer and performed daily audit procedures
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
- Delivered quick, professional, and friendly check-out experience to customers
- Handled large amounts of money and supported accuracy of financial transactions
Cashier
Walmart
05.2020 - 08.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Education
HIGH SCHOOL DIPLOMA -
Jamison High School
Lemoore, CA05.2018
Skills
- Workplace organization
- Patience and empathy
- Customer assistance
- Customer service
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Cash handling and management
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- ID verification
- Inventory management
Languages
Spanish
Full Professional
Timeline
Cashier
Oncue Express
01.2025 - Current
FC Associate
Amazon Fulfillment Center
03.2024 - 10.2024
Cashier Team Lead
Fastrip
01.2023 - 03.2024
Cashier
Youkut Gas Station
08.2021 - 11.2022
Cashier
Smart & Final
02.2021 - 08.2021
Cashier
Walmart
05.2020 - 08.2021
HIGH SCHOOL DIPLOMA -
Jamison High School
Similar Profiles
Valene FahrentholdValene Fahrenthold
Clerk at Oncue ExpressClerk at Oncue Express
Melanie EsquivelMelanie Esquivel
Sales Floor Associate Cashier at Oncue ExpressSales Floor Associate Cashier at Oncue Express
Edward YarbroughEdward Yarbrough
Manager/ Merchandiser at OnCue ExpressManager/ Merchandiser at OnCue Express