AYESHA MOHAMMED
Houston,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Quality Control Technician
Tetratech (seasonal)
07.2023 - 12.2023
- Understand environmental, health & safety regulations & perform work in compliant manner.
- Walked long distances, up and down steep slopes.
- Worked in extreme (hot and cold) weather conditions safely including on very odorous project sites.
- Operate general site vehicles and equipment, such as pickup trucks, and smaller equipment.
- Traveled 90% of time.
- Used mechanical presses to cut liner for testing taking 15-20 samples per day.
- Documenting each step of liner installation, completing quality control forms, and producing drawings.
Administrative Assistant
Bundren Painting
07.2022 - 07.2023
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas and maintaining records.
- Handled incoming calls and directed callers to appropriate department.
- Coordinated mailings preparing packages for shipping via courier service or postal service.
- Worked with cross-functional teams to achieve company goals.
- Assisted in the recruitment and interviewing process by scheduling
interviews, coordinating pre-employment drug testing, and completing onboarding paperwork. (I-9, W4, Employee Handbook) - Assisted with the preparation of presentations, reports and other
documents related to projects.
Tax Associate
H&R Block
08.2012 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of client documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Assistant Studio Manager/ Sales Associate
Yoga Six (part-time)
07.2021 - 12.2021
- Participated in outreach events in order to raise awareness about available resources for individuals seeking help with improving their well-being.
- Established partnerships with local businesses or organizations within the community as part of outreach initiatives supporting overall mission goals.
- As a yoga teacher guided students toward achieving proper alignment, form, and breath control through clear verbal cues and hands-on adjustments when necessary.
- Oversaw facility maintenance tasks including cleaning routines, equipment upkeep, safety inspections for overall operational excellence.
- Provided exceptional customer service by assisting clients with inquiries, bookings, payments, memberships and any other needs that arose.
Assistant Studio Manager/Yoga Instructor
YogaWorks Studios
05.2015 - 04.2020
- Optimized facility cleanliness, ensuring a safe and welcoming environment for clients.
- Established partnerships with local businesses or organizations within the community as part of outreach initiatives supporting overall mission goals.
- Managed inventory control to ensure adequate stock levels of retail yoga gear and other wellness products.
- As a yoga teacher taught different yoga styles and meditation classes.
- Assisted in the creation of promotional materials for special offers and events, effectively driving increased client participation and revenue generation.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
HR Admin Assistant/Operations Manager
Huntleigh USA
01.2012 - 05.2015
- Coordinated company-wide training initiatives to develop employees skills and promote career growth.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Organized new employee orientation schedules for new hires, helped employees register for benefits programs using online portals.
- Assisted new employees completing Badge application at Hobby Airport.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
Office Manager /Tax Associate
H & R Block (Seasonal & Part-time)
08.2006 - 04.2012
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Prepared accurate tax returns for individuals, maximizing deductions and credits.
Education
High School Diploma -
CENHCH- Centro Escolar
Puebla, Mexico06.1994
Skills
- Bilingual-Spanish/English
- Attention to detail
- Computer proficiency
- New employee Onboarding
- Background Checks
- Clerical Support
- Excel,Quickbooks,Microsoft Outlook
- Customer and client relations
- Interpersonal Skills
- Report Preparation
- Data Entry
- Office Administration
References
References available upon request
Timeline
Quality Control Technician
Tetratech (seasonal)
07.2023 - 12.2023
Administrative Assistant
Bundren Painting
07.2022 - 07.2023
Assistant Studio Manager/ Sales Associate
Yoga Six (part-time)
07.2021 - 12.2021
Assistant Studio Manager/Yoga Instructor
YogaWorks Studios
05.2015 - 04.2020
Tax Associate
H&R Block
08.2012 - 07.2022
HR Admin Assistant/Operations Manager
Huntleigh USA
01.2012 - 05.2015
Office Manager /Tax Associate
H & R Block (Seasonal & Part-time)
08.2006 - 04.2012
High School Diploma -
CENHCH- Centro Escolar
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