Ayesha Rodriguez
New York,NY
Summary
An young focused individual with a strong commitment to serving the needs of disadvantaged individuals. Respectful and charming in relating to people of all religious, economic and cultural backgrounds. Enthusiastic about building strong community relationships and providing high-quality services for unsheltered individuals.
Overview
12
12
years of professional experience
Work History
Dispatcher/Package Delivery Driver
Amazon
Maspeth, New York
06.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Property Manager
Public Storage
10.2021 - 04.2023
- Work independently at multiple locations; spend time both inside and outside
- Assess customer storage needs and make suggestions, including offering packing and moving supplies
- Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows
- Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent
- Manage, audit, balance cash drawer; prepare and make daily deposits
- Help keep customers current with payment and make collection calls when required
Program Aide
Bowery Residents Committee
09.2018 - 08.2021
- Provide security of shelter, monitoring to prevent loss and ensure full protection of occupants
- Operate surveillance system and patrol grounds to protect against hazards
- Liaison with Department of Homeless Services on daily basis to report facility total number of residents
- Provide administrative support to clinical staff
- Prepare and serve prepackage meals daily
- Log activity in facility on hourly basis
- Provide emergency first aide/CPR as needed
- Sort and distribute incoming mail to residents
- Answer and screen and redirect incoming calls
Baggage Handler
Greyhound
04.2017 - 04.2019
- Shipped material and performed boxing, packing, labeling, and preparation of related documents
- Operated equipment while observing standard safety procedures
- Observed safety and privacy procedures in handling passengers' property
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists
Group Leader
Team First
04.2016 - 04.2017
- Assisted students with homework issues and helped to incorporate positive study skills
- Organized and prepared workstations and materials needed for operations to maximize productivity
- Trained new team members by relaying information on company procedures and safety requirements
- Maintained organized work area by cleaning and removing hazards
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments
Barista
Starbucks
10.2015 - 04.2016
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Operated espresso machines and commercial coffee brewers to create beverages
Cashier
McDonald's
09.2014 - 10.2015
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
Junior Counselor
YWCA/PS 188
09.2013 - 09.2014
- Designed safe and supportive environment for clients to discuss issues
- Developed treatment plans to help clients build self-confidence and resilience
- Engaged clients in conversation to determine feelings and apprehensions
- Planned fun and collaborative activities for ages 5 to 10 years old that resulted in teamwork and learning of valuable life lessons
Clerical Aide
H. E. A. T
06.2012 - 09.2012
- Assisted with budgeting and financial management to keep office operating within budget
- Maintained and updated office records, both digital and physical
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Completed clerical tasks such as filing, copying, and distributing mail
Education
High School Diploma -
Rachel Carson High School For Coastal Studies
Brooklyn,NY06.2015
Bachelor of Arts - Social Welfare Minor
Medgar Evers College of The City University of New York
Brooklyn, NYSkills
- Sales and Marketing
- Complex Problem-Solving
- Physical Strength and Stamina
- Intake Assessment
- Medical Records Management
- Microsoft Word
Timeline
Dispatcher/Package Delivery Driver
Amazon
06.2023 - Current
Property Manager
Public Storage
10.2021 - 04.2023
Program Aide
Bowery Residents Committee
09.2018 - 08.2021
Baggage Handler
Greyhound
04.2017 - 04.2019
Group Leader
Team First
04.2016 - 04.2017
Barista
Starbucks
10.2015 - 04.2016
Cashier
McDonald's
09.2014 - 10.2015
Junior Counselor
YWCA/PS 188
09.2013 - 09.2014
Clerical Aide
H. E. A. T
06.2012 - 09.2012
High School Diploma -
Rachel Carson High School For Coastal Studies
Bachelor of Arts - Social Welfare Minor
Medgar Evers College of The City University of New York