Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
AYESHA SHIEKH
Joliet,IL
Work Preference
Summary
Certified pharmacy technician with over 20 years of experience in medication management and inventory control. Expertise in FDA and HIPAA compliance ensures strict adherence to regulatory standards. Proven track record in enhancing customer satisfaction and optimizing pharmacy operations for increased efficiency. Skilled in processing third-party insurance claims and training new technicians.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
WALGREENS
02.2001 - 02.2026
- Facilitated accurate prescription preparation and dispensing by pharmacists.
- Monitored medication expiration dates to maintain compliance and ensure patient safety.
- Trained new pharmacy technicians on procedures and safety protocols.
- Managed inventory levels by rotating stock and removing expired or damaged products.
- Organized workflow within pharmacy department by assigning tasks effectively among staff members.
- Processed third-party insurance claims for medication reimbursement and reconciled EOBs to streamline billing.
- Resolved patient complaints to improve customer satisfaction and retention.
- Provided exceptional service by assisting customers with inquiries in-person and via telephone.
Education
Associate of Science - Health Information Management
UNIVETSITY OF ILLINOIS AT CHICAGO
Chicago, IL05-2001
Skills
- Prescription accuracy
- Medication management
- Medication dispensing
- Medication preparation
- Drug utilization review
- FDA and HIPAA compliance
- Pharmacy law compliance
- Inventory control
- Pharmacy software
- Third-party billing
- Insurance verification
- Refill requests
- Workflow optimization
- Pharmacy operations
- Customer service
- Empathy and patience
- Patient confidentiality
Languages
English
Professional
Urdu
Professional
PUJABI
Professional
Hindi
Professional
Certification
PTCB CERTIFED
Timeline
Certified Pharmacy Technician
WALGREENS
02.2001 - 02.2026
Associate of Science - Health Information Management
UNIVETSITY OF ILLINOIS AT CHICAGO