Ayesha Solomon
Glendale,AZ
Summary
Dedicated CDL Truck Driver with a strong work ethic and a Class A license, recognized for achieving zero accidents at Barr-Nunn Transportation. Expert in route management and customer service, demonstrating adaptability in inclement weather while optimizing delivery efficiency. Proven ability to maintain safety compliance and enhance operational performance.
Overview
21
21
years of professional experience
Work History
CDL Truck Driver
Barr-Nunn Transportation Inc.
Granger, IA
04.2024 - Current
- Acquired knowledge of safety regulations and compliance for safe driving practices.
- Learned to operate various truck types and perform pre-trip vehicle inspections.
- Assisted in planning efficient delivery routes to optimize travel time.
- Maintained accurate logs of hours driven, mileage, and fuel consumption.
- Developed effective communication skills with dispatchers and team members.
- Demonstrated adaptability in response to changing weather conditions and traffic patterns.
- Participated in training sessions on defensive driving techniques and vehicle maintenance.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
CDL Truck Driver
Werner Enterprises
Omaha, NE
03.2024 - 03.2025
- Adhered to company policies regarding cargo handling and delivery schedules.
- Operated with safety and skill to avoid accidents and delays.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
Warehouse Worker
Amazon
Phoenix, AZ
04.2017 - 03.2024
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Executed order picking and packing, ensuring accuracy in product selection and shipment preparation.
- Maintained cleanliness and organization of work area, adhering to safety protocols and procedures.
- Collaborated with team members to optimize workflow and improve overall efficiency during peak hours.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Inventory Specialist
Allied Household Moving
Dothan, AL
06.2022 - 10.2022
- Managed inventory accuracy through consistent cycle counts and reconciliation processes.
- Implemented inventory management software to streamline tracking and reporting.
- Trained staff on best practices for stock handling and loss prevention strategies.
- Analyzed trends in inventory data to optimize stock levels and reduce excess.
Wearhouse Food Prep
Hello Fresh
Phoenix, AZ
01.2022 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Food Service Worker
Rallys Fast Food Resturant
Phoenix, AZ
11.2021 - 01.2022
- Ensured compliance with food safety standards and sanitation protocols.
- Trained new team members on operational procedures and service techniques.
- Managed inventory levels, reducing waste through efficient stock rotation.
- Streamlined food preparation processes to enhance service speed and quality.
Warehouse Worker
Home Depot
Tolleson, AZ
09.2020 - 07.2021
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Inspected incoming shipments for quality assurance and compliance with standards.
- Trained new team members on safety protocols and operational procedures.
Team Leader
Jack in the Box
Phoenix, AZ
08.2015 - 08.2018
- Led team in delivering exceptional customer service during peak hours
- Trained and mentored new employees on operational procedures
- Monitored inventory levels to ensure sufficient stock availability
- Implemented safety protocols to maintain compliance with health standards
Technical Support Representative
Convergys
Phoenix, AZ
08.2014 - 03.2015
- Provided technical support for software and hardware issues, ensuring customer satisfaction.
- Resolved complex technical inquiries using troubleshooting tools and knowledge base resources.
- Documented customer interactions in ticketing system, maintaining accurate records for team reference.
- Collaborated with cross-functional teams to improve service delivery and enhance customer experience.
Crew Member
Culver's Restaurant
Avondale, AZ
04.2012 - 11.2013
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Operated kitchen equipment safely while adhering to food safety standards.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on operational procedures and customer interaction skills.
Customer Service Representative
Vangent Hcm
Phoenix, AZ
09.2008 - 01.2010
- Resolved customer inquiries via phone and email, enhancing overall customer satisfaction.
- Documented service interactions in CRM system to maintain accurate records of customer communication.
- Assisted customers with product information and troubleshooting, ensuring timely resolutions to issues.
- Collaborated with team members to streamline support processes, improving efficiency in response times.
Server
Old Country Buffet
Shoreline, WA
11.2007 - 04.2008
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Collaborated with kitchen staff to deliver timely food orders, enhancing dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service protocols, promoting team efficiency.
Customer Service Representative
Safeway
Phoenix, AZ
05.2006 - 02.2007
- Adapted quickly to changing policies and procedures, providing seamless support during transitions.
- Trained new representatives on best practices for customer engagement and issue resolution techniques.
- Analyzed feedback trends to identify areas for service improvement, contributing to enhanced customer experience initiatives.
- Developed knowledge base articles to assist team in addressing frequent customer concerns effectively.
Cashier
Blockbuster Video
Phoenix, AZ
06.2005 - 06.2006
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with product selections and inquiries to enhance satisfaction.
- Restocked shelves to ensure availability of popular titles and products.
Crew Member
Taco Bell
Phoenix, AZ
05.2005 - 03.2006
- Prepared food items according to established recipes, ensuring consistency in taste and presentation.
- Managed inventory levels by restocking supplies and notifying management of shortages.
- Enhanced speed of service during peak hours through efficient multitasking and prioritization of tasks.
- Supported promotional efforts by effectively communicating menu specials to customers.
Student Assistant
Maricopa Community College
Phoenix, AZ
08.2004 - 03.2005
- Assisted faculty with administrative tasks, ensuring efficient workflow and timely communication.
- Organized student materials and resources to support course preparation and delivery.
- Provided front desk support, addressing inquiries and directing students to appropriate services.
- Maintained accurate records of student attendance and academic performance for reporting purposes.
Education
Nursing
Glendale Community College
Glendale, CANursing
Maricopa Community Colleges, Phoenix College
Phoenix, AZGeneral Studies
Washington
Phoenix, AZ05.2004
Skills
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Customer service
- Inclement weather driving
- Route management
- Tractor-trailer driving specialist
Timeline
CDL Truck Driver
Barr-Nunn Transportation Inc.
04.2024 - Current
CDL Truck Driver
Werner Enterprises
03.2024 - 03.2025
Inventory Specialist
Allied Household Moving
06.2022 - 10.2022
Wearhouse Food Prep
Hello Fresh
01.2022 - 06.2022
Food Service Worker
Rallys Fast Food Resturant
11.2021 - 01.2022
Warehouse Worker
Home Depot
09.2020 - 07.2021
Warehouse Worker
Amazon
04.2017 - 03.2024
Team Leader
Jack in the Box
08.2015 - 08.2018
Technical Support Representative
Convergys
08.2014 - 03.2015
Crew Member
Culver's Restaurant
04.2012 - 11.2013
Customer Service Representative
Vangent Hcm
09.2008 - 01.2010
Server
Old Country Buffet
11.2007 - 04.2008
Customer Service Representative
Safeway
05.2006 - 02.2007
Cashier
Blockbuster Video
06.2005 - 06.2006
Crew Member
Taco Bell
05.2005 - 03.2006
Student Assistant
Maricopa Community College
08.2004 - 03.2005
Nursing
Glendale Community College
Nursing
Maricopa Community Colleges, Phoenix College
General Studies
Washington