Ayesha A. Braggs
Robbins,IL
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Entreprenuer
iPolishNailz LLC.
Blue Island, Illinois
05.2017 - Current
- Scheduling Work and Activities
- Processing Information
- Thinking Creatively
- Making Decisions and Solving Problems
- Performing for or Working Directly with the Public
- Establish and implement policies, goals, objectives, and procedures
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Inventory stock and reorder when inventory drops to a specified level
- Organizing, Planning, and Prioritizing Work
- Monitoring and Controlling Resources
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Keep records of purchases, sales, and requisitions
- Performing Administrative Activities
- Evaluating Information to Determine Compliance with Standards
- Establishing and Maintaining Interpersonal relationships
- Developing Objectives and Strategies
- Coordinating the Work and Activities of Others
- Communicating with Persons Outside Organization
- Managed marketing campaigns to increase brand awareness and visibility.
- Monitored competitors' activities in order to stay ahead of the curve.
- Conducted market research to understand customer needs and preferences.
- Maintained relationships with key clients to secure repeat business.
- Developed business plans and strategies for new product launches.
- Analyzed industry trends to identify potential opportunities for growth.
- Established pricing structures for products and services.
- Researched emerging technologies that could enhance existing products.
- Organized events such as trade shows, conferences, workshops.
- Negotiated contracts with customers, vendors, and partners.
- Designed organizational structures for efficient operations management.
- Identified and secured strategic partnerships with vendors and suppliers.
- Developed and updated website and social media profile pages to market products and services.
- Developed strategies for building income, distribution models and customer acquisition plans.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed company budget, optimizing expenses to increase profitability.
- Fostered a positive and productive work environment, leading to high employee retention rates.
- Set pricing structures according to market analytics and emerging trends.
- Identified market opportunities and developed innovative business strategies for growth.
- Developed and executed marketing campaigns that significantly increased brand awareness.
- Set direction to establish desired image for business.
- Negotiated contracts with vendors and suppliers to reduce costs and improve quality.
- Oversaw daily operations, ensuring efficiency and effectiveness in all processes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Team Leader
Walmart
Country Club Hills
04.2021 - 05.2024
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Assign employees to specific duties
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Instruct staff on how to handle difficult and complicated customers
- Resolving Conflicts and Negotiating with Others
- Monitor Processes, Materials, or Surroundings
- Documenting/Recording Information
- Communicating with Supervisors, Peers, or Subordinates
Supplemental Instruction Leader
Orion's Mind LLC
Chicago, Illinois
05.2009 - 01.2018
- Monitored student attendance at SI sessions and reported results to the department supervisor.
- Encouraged positive interaction among peers by creating an atmosphere conducive to studying.
- Compiled data from assessments to provide instructors with information regarding student comprehension of course material.
- Explained difficult concepts using various teaching methods such as lectures, discussions, videos, and demonstrations.
- Attended weekly staff meetings with other SI Leaders as well as faculty members from various departments.
- Tracked trends in student performance across multiple sections of the same course.
- Conducted individual tutoring sessions with students who needed additional help understanding course material.
- Led collaborative projects that enhanced communication between classmates while reinforcing knowledge gained in class.
- Organized and facilitated review workshops for upcoming exams.
- Provided feedback on assignments to ensure accuracy and quality work.
- Researched new teaching techniques relevant to the subject matter being taught in order to make lessons more engaging for students.
- Evaluated student performance on tests and quizzes to determine areas needing improvement or further instruction.
- Facilitated group problem-solving activities to improve critical thinking skills.
- Developed learning materials such as practice exams, study guides, and handouts for use during Supplemental Instruction sessions.
- Participated in professional development opportunities related to improving instructional strategies used during SI sessions.
- Maintained accurate records of student progress throughout the semester.
- Provided academic support to students in a variety of courses, including facilitating study sessions and leading review activities.
- Administered surveys to gauge student satisfaction with Supplemental Instruction services provided.
- Advised students on how best to utilize available resources such as library databases and online tutorials for supplemental learning opportunities.
- Created a comfortable environment that encouraged open discussion about course topics with fellow students.
- Assisted faculty members in developing effective Supplemental Instruction programs for their classes.
- Maintained strong knowledge of course requirements and school policies.
- Recorded attendance data to report to program managers.
- Coordinated and provided leadership for supplemental sessions.
- Delivered academic assistance to students and study aids to improve course material comprehension.
- Facilitated activities and discussions to improve retention of course concepts.
- Cultivated strong student, parent, faculty and community relationships.
- Developed and implemented standards for student academic achievement aligned with district, state and local initiatives.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Participated in workshops, trainings and conferences to improve educational skills.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Built and strengthened positive relationships with students, parents and teaching staff.
Education
BBA - Business Management
Chicago State University
Chicago, IL05-2006
Skills
- Social Media Management
- Culture building
- Operational planning
- Team Development
- Business Planning
- Goal Setting
- Customer Relations
- Personnel Management
- Strategic Thinking
- Brand building
- Customer Retention
- Program coordination
- Schedule Management
- Data Analysis
- Data Management
- Inventory Management
- Customer Service Management
- Marketing Strategies
- Inventory Control
- Staff Management
- Hiring and Onboarding
- Team Leadership
- Budget Control
- Revenue Growth
- Business Development
- Time management abilities
- Sales Promotion
- Sound Judgment
- Analytical Thinking
- Organizational Skills
- Desktops, Laptops, and Mobile Devices
- Delegating Work
- Process Improvements
- Delegation
- Professionalism
Affiliations
- Active leadership role in the Sheerah Grand Chapter, Order of the Eastern Star
- Volunteer Project Manager for Sheerah Grand Chapter
- Mentor for the Daughters of Sheerah youth group
- Volunteer Coordinator for Unity Chapter #988
Certification
- Licensed Nail Technician
References
References available upon request.
Timeline
Team Leader
Walmart
04.2021 - 05.2024
Entreprenuer
iPolishNailz LLC.
05.2017 - Current
Supplemental Instruction Leader
Orion's Mind LLC
05.2009 - 01.2018
BBA - Business Management
Chicago State University