Summary
Overview
Work History
Education
Skills
Timeline
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Ayiana Hernandez

Murrieta,CA

Summary

I am a determined person ready to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Neal Electric
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Took care of all of the worker's time card (would clock them in and out and give them a break for 50+ people)

Hostess

Pechanga Resort Casino
08.2022 - 11.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Used cash registers and credit card machines to cash out customers.

Cashier

Pour House Oceanside
11.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress

One Sushi
03.2020 - 09.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Arts - English

Palomar College
San Marcos, CA
06.2022

High School Diploma -

San Pasqual High School
Escondido, CA
05.2019

Skills

  • Phone Call Answering
  • Microsoft Office
  • Documentation
  • Materials Ordering
  • Phone and Email Etiquette
  • Client Relationships
  • Pet Owner Advisory

Timeline

Administrative Assistant

Neal Electric
11.2022 - Current

Hostess

Pechanga Resort Casino
08.2022 - 11.2022

Cashier

Pour House Oceanside
11.2021 - 04.2022

Waitress

One Sushi
03.2020 - 09.2020

Associate of Arts - English

Palomar College

High School Diploma -

San Pasqual High School

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Ayiana Hernandez